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Office Support Creative Specialist

Pro-MotionPix, LLC
Pleasanton, CA Full Time
POSTED ON 2/25/2025 CLOSED ON 5/17/2025

What are the responsibilities and job description for the Office Support Creative Specialist position at Pro-MotionPix, LLC?

Office Support & Creative Specialist

Company : ProMotionPix LLC

Location : Pleasanton CA (InPerson Required)

Job Type : FullTime Monday Friday 8 : 30 AM 5 : 00 PM

Compensation : $22 per hour

About Us

ProMotionPix is a leader in highquality digital imaging solutions for the automotive industry. We specialize in capturing and enhancing vehicle photos to drive dealership engagement and customer satisfaction. We are looking for a Office Support & Creative Specialist to provide exceptional client support while ensuring the highest quality automotive images through photo editing and branding.

Role Overview

This role combines customer service and graphic design requiring a strong eye for detail technical proficiency and the ability to troubleshoot issues efficiently. You will be responsible for managing customer inquiries ensuring highquality automotive images and assisting with photo enhancements and custom overlays using Adobe Photoshop and Illustrator and Canva .

Key Responsibilities

Customer Support :

  • Respond to customer inquiries via email phone and chat ensuring prompt and professional service.
  • Troubleshoot technical issues related to image quality and escalate as needed.
  • Maintain support tickets track progress and follow up to ensure resolution.
  • Provide guidance to customers regarding photo submission standards and quality expectations.

Photo Quality & Graphic Design :

  • Review and verify vehicle images to ensure they meet clarity composition and branding guidelines .
  • Edit and enhance car images by adjusting backgrounds lighting and imperfections.
  • Design custom overlays for dealership branding and promotional campaigns.
  • Collaborate with internal teams to maintain consistency across all visual assets.
  • Stay updated on the latest graphic design trends and automotive marketing techniques .
  • Requirements

    Qualifications

  • Proficiency in Adobe Photoshop and Lightroom.
  • Proficiency in Canva.
  • Strong attention to detail especially in image review and quality control.
  • Excellent communication skills (both written and verbal).
  • Ability to troubleshoot customer concerns and think critically about solutions.
  • Strong organizational skills to manage multiple tasks and meet deadlines.
  • Experience in photo editing graphic design or customer support preferred.
  • Prior experience working with automotive imagery or dealership marketing is a plus.
  • Benefits

    Why Join Us

  • Work in a collaborative and growing team environment .
  • Gain handson experience in both customer support and graphic design .
  • Competitive salary and benefits package.
  • Access to industryleading tools and resources.
  • Apply today and be part of a team that blends customer service with creative innovation in the automotive industry!

    Requirements

    Key Skills

    Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics

    Employment Type : Full Time

    Vacancy : 1

    Monthly Salary Salary : $ 22 - 22

    Salary : $22

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