Demo

Technical Analyst

pro/source
Miami, FL Full Time
POSTED ON 1/20/2025 CLOSED ON 4/20/2025

What are the responsibilities and job description for the Technical Analyst position at pro/source?

Technical Analyst

Are you a tech-savvy problem solver with a knack for data integration and system management? We're on the lookout for a Technical Analyst 1 to join our team. This role is your opportunity to support the seamless flow of information and contribute to critical system processes. If you're passionate about data accuracy, system troubleshooting, and supporting enterprise applications, this might be your next step!

What You’ll Do :

  • Analyze and resolve technical issues, providing effective solutions.
  • Serve as a systems administrator and data custodian, managing security access and ensuring data integrity.
  • Support the development, testing, and implementation of new system interfaces.
  • Assist with month-end and year-end fiscal processes, including data verification and journal entries.
  • Maintain and troubleshoot interfaces to ensure system performance and accuracy.
  • Provide Tier 2 technical support for enterprise applications like Office 365, Adobe Creative Cloud, Google Workspace, Box, Qualtrics, and more.
  • Deliver user training, create documentation, and foster adoption of enterprise tools.
  • Collaborate with stakeholders to integrate applications into workflows seamlessly.

What We’re Looking For :

  • Education : Bachelors degree in a relevant field is preferred but not required.
  • Experience : 1-2 years in a technical support or systems administration role.
  • Skills :
  • Strong troubleshooting and analytical thinking.
  • Excellent communication and collaboration abilities.
  • Proficiency in IT fundamentals and enterprise applications.
  • Security awareness and ethical conduct.
  • Eagerness to learn and innovate.
  • Recruitment Consultant
    Rise Technical -
    Miami, FL

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