What are the responsibilities and job description for the Call Center Representative, Internal Medical Clinic position at Professional Health Care of Pinellas?
Professional Health Care of Pinellas is seeking a friendly and experienced Call Center Representative to join our busy team.
The primary duties of this position include scheduling and confirming patient appointments. Provide professional clerical support following established standards and practices. Schedules a high volume of appointments along with other administrative duties. Adheres to all federal, state and local laws and regulations related to healthcare and the Medical Practice including Safety, Infection Control, HIPAA and Compliance Program.
Must have High School Diploma with one year of Medical Office Receptionist or Scheduling experience. Prefer 2 plus years Medical Office Call Center experience. eClinicalWorks experience is a plus. Strong Communication skills, Service Excellence skills, Organizational skills and ability to work in a fast paced environment. Bilingual preferred.
Professional Health Care of Pinellas is an equal opportunity employer and a drug free and smoke free workplace.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- Medical Clinic: 1 year (Required)
- EMR: 1 year (Required)
Work Location: In person
Salary : $16