What are the responsibilities and job description for the Room Service Attendant (Server) - The Historic Cavalier Hotel position at Professional Hospitality Resources, Inc. and Ocean Beach Club LLC?
Overview
Responsible for set-up, deliver and retrieve all food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement/maintenance of Hilton standards and profit maximization
Responsibilities
Level One
Set-up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by IHC Standards
Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines
Set-up and deliver all VIP amenities
Service all hospitality suites in accordance with BEO and established policy and procedures
Complete all shift sidework as outlined in the hotel's operating policies and procedures
Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communications to immediate shift supervisor
Perform all cash handling responsibilities in accordance with IHC policies and procedures
Maintain all inventory of needed supplies
Answer the telephone and take all customer orders in accordance with operating policies and procedures
Perform special projects and other responsibilities as assigned.
Participate in task forces and or committees as required
Set-up & deliver all food & beverage orders in accordance with established guidelines, procedures & policies as prescribed by IHC Standards.
Conduct floor sweeps & retrieve all food & beverage trays in order to maintain established sanitation guidelines.
Set-up & deliver all VIP amenities
Service all hospitality suites in accordance with BEO & established policy & procedures.
Complete all shift sidework as outlined in the hotel's operating policies & procedures.
Respond to customer needs, issues, comments & problems to ensure a quality experience & enhance future sales.
Perform all cash handling responsibilities in accordance with IHC policies & procedures.
Maintain all inventory of needed supplies.
Answer the telephone & take all customer orders in accordance with operating policies & procedures.
Successfully complete all other duties as assigned.
Qualifications
TypeQualificationEducationAbility to read, write, and communicate in EnglishExperienceOne year of employment in a related field with this company or other organization(s) preferred but not necessarySkillEnglish communication skills. Hospitality skillsEducationHigh School Diploma or Equivalent PreferredExperiencePrevious restaurant or hotel experience desiredSkillAbility to multi-task
Server - Raleigh Room, The Historic Cavalier Hotel
Professional Hospitality Resources, Inc. and Ocean Beach Club LLC -
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Room Service Attendant (Server) - The Historic Cavalier Hotel?
Sign up to receive alerts about other jobs on the Room Service Attendant (Server) - The Historic Cavalier Hotel career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the Room Service Attendant (Server) - The Historic Cavalier Hotel.
Click the checkbox next to the jobs that you are interested in.
Not the job you're looking for? Here are some other Room Service Attendant (Server) - The Historic Cavalier Hotel jobs in the Virginia, VA area that may be a better fit.
We don't have any other Room Service Attendant (Server) - The Historic Cavalier Hotel jobs in the Virginia, VA area right now.
