Enterprise Application Specialist

This position is for a dedicated Enterprise Application Specialist to take charge of maintaining and optimizing Magnus, our Operations enterprise system. It plays a key role in identifying recurring issues and providing training to the affected operating team members. Additionally, this role will liaison with the Magnus team to bring support efforts internal to Proficient Auto Logistics (PAL) and maintain EDI and API connections.

The ideal candidate will have both EDI and Magnus experience and the ability to quickly adapt to the differences in PAL Operating Company configurations. They will play a critical role in ensuring the application meets organizational needs and delivers a seamless user experience.

Key Responsibilities

• System Administration: Manage and maintain the Magnus enterprise system, ensuring its availability, performance, and reliability.
• User Support: Provide technical support and training to end-users, addressing application-related issues and improving adoption.
• Customization & Optimization: Analyze business requirements to design, develop, and implement system customizations and enhancements.
• Data Management: Oversee data integrity, security, and reporting within Magnus.
• Integration: Collaborate with IT teams to integrate Magnus with other enterprise systems and third-party applications.
• Documentation: Maintain up-to-date documentation of system configurations, processes, and procedures.
• Troubleshooting: Diagnose and resolve application performance issues and errors promptly.
• Collaboration: Work closely with cross-functional teams to align system functionality with organizational objectives.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
• Proven experience as an Enterprise Application Specialist or similar role, with expertise in Magnus or comparable enterprise systems.
• Strong understanding of enterprise application workflows, configuration, and reporting tools.
• Proficiency in system integration techniques and data management best practices.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work with diverse stakeholders.
• Experience with OEM (Original Equipment Manufacturer) EDI feeds.
• High sense of urgency and commitment to success

EEO Statement

PAL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.