Product Manager

Job Purpose

Req ID

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Company Description

Key Job Elements

• Define and own the product vision, strategy, and multi-year roadmap for the Railroad Network Optimization product, prioritizing features that address USA-specific challenges.
• Conduct market research and gather requirements from stakeholders, including rail operators, logistics partners, and regulatory bodies, to identify opportunities for optimization.
• Leverage data analytics and SQL tools to derive insights, track key metrics, and inform data-driven decisions for product enhancements.
• Partner with sales, marketing, and customer success teams to support product launches, user onboarding, and feedback loops, ensuring the product meets the needs of USA rail markets like Class I railroads and short lines.
• Monitor industry trends in railroad technology, including AI for predictive maintenance and network simulation, and advocate for features that position the product as a leader in transportation efficiency.
• Support the commercial team on presentations, proposals, and demos to effectively showcase the product's value and drive business growth
• Create business cases, write detailed product requirements, and manage trade-offs to deliver high-quality features on time, while influencing senior stakeholders through compelling narratives and experimentation.

Education / Training

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
• Mandatory: Knowledge-centered service (KCS) practices and content governance
• Mandatory: Jira Service Management, Confluence, Zendesk, BI tools (Power BI/Looker), survey tools (CSAT/NPS)

Qualifications and Experience

• 10 years of experience in railroad operations, with familiarity in transportation networks like freight management and knowledge of USA-specific regulations and challenges.
• Excellent communication and collaboration skills, with the ability to influence cross-functional teams and build consensus among diverse stakeholders.
• Proven track record of owning end-to-end product delivery, from roadmap strategy to launch, in complex, capital-intensive environments.

• Strength – Position typically involves work in an office environment with occasional visits to an industrial environment. Frequent/constant sitting. Occasional standing and walking. Occasional light to medium- level lifting or carrying (up to 50 pounds).
• Motion – Position regularly requires standard motions associated with working in an office environment. Depending on assigned project, position may occasionally require motions involved in an industrial working environment, including some low to intense levels of pushing, pulling, climbing, balancing, crouching, stooping, kneeling, reaching, grasping.
• Vision/Hearing Requirements – Frequent verbal communications, including both talking and hearing.
• Work Environment – Position is typically located in an office environment with occasional visits to an industrial environment which may include a non-temperature-controlled environment, as well as exposure to noise (85 decibels), occasional exposure to temperature changes, heavy machinery and other hazardous working conditions requiring the use of PPE. Position may require travel as necessary, both domestic and international.
• Emotional Demands – Very high level of responsibility. Must be able to coordinate diverse aspects of a project. Requires significant interpersonal skills while sustaining very high standards.
• Safety – Position may occasionally require the use of Personal Protective Equipment during visits to industrial areas.

Benefits

EEO

Job Category

PRS Facility Location