Training Coordinator

Job Summary:

The Training Coordinator at Project Hope Foundation (PHF) is pivotal in shaping and executing the strategic vision of the PHF Training Department. This role is responsible for aligning training initiatives with organizational goals to enhance employee competencies and ensure integration with the organization's broader strategies. The Training Coordinator will develop and implement systems to assess and continuously improve the onboarding experience and professional development of all employees, including those not covered under regular technician training programs.

Key responsibilities include evaluating ongoing training needs, coordinating logistical aspects of training sessions, maintaining accurate training records, and managing feedback mechanisms to optimize training effectiveness. The Coordinator will also actively participate in delivering training sessions and manage PHF’s involvement in external programs such as Apprenticeship Carolina. This role requires close collaboration with internal departments and the Senior Supervisor of Training to ensure training relevance and impact, providing additional administrative and operational support as needed.

Duties/Responsibilities:

Primary Duties:

• Coordinate and execute the strategic vision for PHF Training department, ensuring alignment with organizational goals and strategies.
• Develop systems to evaluate employees’ onboarding experience and ongoing training needs, ensuring these systems effectively support continuous improvement and alignment with organizational objectives.
• Ensure successful onboarding of employees who fall outside of regular technician training, tailoring training to meet diverse needs.
• Develop systems to gather feedback from training participants on the effectiveness of PHF training programs and make necessary adjustments based on this feedback.
• Maintain detailed records within PHF databases of all training activities, attendance, and participant progress, supporting the systematic tracking and assessment of training impact.
• Execute and manage PHF’s participation in Apprenticeship Carolina, representing a significant external engagement and strategic partnership.

Secondary Duties: 

• Coordinate logistics of regular, new hire training sessions, handling the practical aspects of training delivery.
• Conduct training sessions when required, directly facilitating training as part of broader responsibilities but secondary to strategic and systemic duties.
• Provide additional support to and perform duties as requested by the Senior Supervisor of Training, offering flexibility and support within the training department.
• Assist with administrative requirements as necessary, encompassing various administrative tasks that support the overall functioning of the training department but are less central to the strategic core of the role.
• Perform other related duties as needed or requested

Required Skills/Abilities: 

• Strategic Planning and Execution: Ability to develop and implement training strategies that align with organizational goals; Capacity to conceptualize and execute strategic visions for training development.
• Systems Development and Evaluation: Proficiency in designing and managing systems to evaluate training effectiveness and employee onboarding; Skills in creating feedback mechanisms and adapting training programs based on data-driven insights.
• Stakeholder Engagement and Collaboration: Strong interpersonal skills to liaise with various internal departments and external partners; Ability to work collaboratively with leadership and across teams to integrate training with broader organizational strategies.
• Training and Development Expertise: Experienced in curriculum development, adult learning theories, and delivering engaging training sessions; Knowledgeable in onboarding processes and continuous professional development.
• Project and Program Management: Competence in managing significant projects or programs, such as Apprenticeship Carolina, including planning, execution, and evaluation; Ability to coordinate logistics for training events and manage multiple training schedules effectively.
• Record Keeping and Reporting: Meticulous attention to detail for maintaining accurate and comprehensive training records; Proficiency with database management and using data to inform training improvements.
• Communication Skills: Excellent verbal and written communication abilities to effectively conduct training, facilitate meetings, and prepare reports; Capability to communicate complex ideas effectively to diverse audiences.
• Flexibility and Adaptability: Ability to handle multiple tasks simultaneously and adjust to changing priorities.
• Administrative Proficiency: Skills in managing administrative tasks associated with training coordination, including the use of office software and technology.

Education and Experience: 

• High School Diploma required; Bachelor's degree in Human Resources, Organizational Development, or Business Administration or related field preferred.

• Minimum of 1-2 years of experience in a training or educational role. This experience should include direct responsibility for developing and implementing training programs. 
• Minimum 1-2 years experience in managing training programs, including planning, execution, and evaluation, as well as experience coordinating with various departments or stakeholders. 
• Demonstrable experience in creating and managing systems to evaluate the effectiveness of training and professional development programs. 
• Experience with database management, record keeping, and general administrative duties. proficiency with learning management systems (LMS) is highly desirable. 

• Certifications related to training and development, such as Certified Professional in Learning and Performance (CPLP) or similar credentials is a plus. 

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to travel to different clinic locations for training sessions as needed.

Travel Requirements: 

• Up to 60%

Salary : $38,000 - $55,000