Program Director

Description

SUMMARY:

Responsible for the direct oversight and daily activities of the Outreach and Housing Placement case management staff on the team.  Ensure that quality and quantity of casework by the Outreach staff is incompliance with documentation standards established by agency and funding source.

RESPONSIBILITIES:

1. Supervise the work of all Outreach case management staff.
2. Conduct clinical supervision with all case managers.
3. Engage homeless individuals, conduct street assessments, and provide appropriate services to the individuals as needed.
4. Responsible for the achievement of level of services appropriate to the Outreach contract.
5. Responsible for the compliance, tracking and trending of incident reporting procedures.
6. Responsible for overall charting quality, with emphasis on the timely implementation of individualized service plans and their follow-up.
7. Serve as liaison to the general, treatment, and agency communities.
8. Responsible for ongoing training and professional development of case managers.
9. Monitor and track weekly placement report and  review and sign off on progress notes
10. Maintain program caseload  data and assign clients to case managers
11. Complete DHS Monthly report and Agency dashboard
12. Review  Housing Packets HRA2010E, LINC , MRT, VASH  and general population 
13. Audit active /closed charts and assist with ensuring updates and corrections are made.
14. Compare Master stabilization list with the CARES stabilization bed list.
15. Manage canvassing schedule and 311 calls.

Qualifications

The position of Program Director requires a Master’s degree, preferably LMSW or LCSW. Experience in the fields of homeless services, street outreach, substance abuse and/or mental health treatment preferred. The candidate should have a minimum of two-year’s administrative and/or supervisory experience in one of the above areas. Must have a clean and valid driver’s license. The Program Director will need to have exceptional oral and written communication skills. They must possess the highest degree of skill in working with individuals and groups over a broad range of topics and issues, many of which require extreme sensitivity and insight. Computer knowledge and statistical skills to the degree that the Program Director can organize quality assurance and performance improvement data and can respond to various external regulatory agencies and the internal needs of the agency are required. The Program Director must conduct themselves with the utmost professionalism and uphold the highest moral and ethical standards at all times. The physical ability to perform the essential job functions is needed.  In addition, the Program Director shall perform any duties as required to meet the needs of the agency and the clients we serve. The agency reserves the right to review and change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Salary : $78,000