What are the responsibilities and job description for the Application Engineer position at Prolec-GE Waukesha, Inc?
JOB SUMMARY
The Application Engineer drives the commercial process, working in conjunction with the sales teams to sell custom engineered to order type product(s). Application Engineers learn to identify commercial and technical issues to assure complete customer satisfaction through all stages of the sales process.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Customer Experience:
Build and maintain strong relationships with customers to ensure ongoing customer satisfaction
Understands needs in the market by visiting customers
Understands customer needs and develops solution for those needs
Works together with Sales, Order Handling & Project Management to ensure improving/ongoing customer satisfaction
Host customers during onsite visits, inclusive of tours, meals, product technical reviews and commercial negotiations
Product Excellence:
Develop and present product and product training material
Assists in the definition and communication of the value proposition of the product, to the customer
Define and communicate product value propositions
Provide product, application and technical support to the Sales Team
Commercial Results:
Create demand through technical promotion, providing solutions and value selling
Collaborate, develop and implement plans to meet commercial objectives
Drives achievement of orders & profitability targets in collaboration with sales team
Prepare complete, accurate, on-time proposals leveraging a competitive solution, addressing customer needs, while outperforming competition
Issue proposals to customers and supports commercial and technical inquiries
Prepares accurate cost estimates to support proposals
KNOWLEDGE, SKILLS & ABILITIES
Excellent communication skills
Strategic thinker with relationship building skills
Problem solver mentality; strong analytical and decision making skills
Well organized with exceptional written, verbal and formal presentation skills
Exceptional track record of dealing with and influencing internal and external customers
Ability to motivate stakeholders to achieve results through teamwork
EDUCATION AND EXPERIENCE
Required Education / Experience
Bachelor's degree in Engineering or related field
Preferred Education / Experience
* 3-5 years of customer facing roles
Up to 5 years of results-oriented experience in marketing and/or sales environment
Strong knowledge of the electric power industry
Bidding/proposal preparation experience
SAP Experience
ADDITIONAL INFORMATION
Key Working Relationships
Functional Leaders: Engineering, Human Resources, Sales Operations, Sourcing, Operations
Physical Demands
Must be able to stand for extended periods of time
Working Conditions
Shop-floor and office environment, located on large manufacturing campus
Prolec-GE Waukesha, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, protected veteran status, or any other reason prohibited by applicable law.
SPX Corporation is an affirmative action and equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis.
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