What are the responsibilities and job description for the Retail Sales Account Associate position at Prolific Evolution?
Prolific Evolutions is at the forefront of the sales industry, connecting cutting-edge AT&T communication solutions directly to consumers in a vibrant retail setting. We're seeking a highly personable and driven Retail Sales Account Associate ready to launch a successful career in direct sales and customer engagement.
As a Retail Sales Account Associate, you'll receive comprehensive training from experienced leaders, developing core skills in direct customer interaction, product demonstration, and seamless sales closing. You'll represent leading telecommunications brands like AT&T with confidence, proactively assessing customer needs and ensuring an exceptional in-store sales experience.
Key Responsibilities Of The Retail Sales Account Associate:- Actively engage with customers in retail environments to assess and address their telecommunication needs and present sales solutions
- Communicate AT&T’s features and benefits of available products and services, including mobile plans, internet, TV, and devices
- Assist customers in selecting the right AT&T services or devices and guide them through purchasing and activation steps
- Handle transactions efficiently and accurately, including processing payments, contracts, and all required documentation
- Deliver outstanding post-sale support by resolving product or service concerns and ensuring overall customer satisfaction
- Stay informed about the full range of offerings, including new products, current promotions, and market trends
- Consistently achieve or surpass sales targets, customer service standards, and key daily performance indicators
- Foster strong customer relationships to encourage loyalty, repeat visits, and positive word-of-mouth referrals
- Log all customer interactions, sales activity, and account updates precisely and promptly in the system
- 0–2 years of experience in retail, customer service, or similar roles, with strong communication and interpersonal skills
- Excellent verbal communication and attentive listening skills to effectively engage and assist customers
- Proven sales drive with a customer-first mindset, focused on exceeding performance goals and ensuring satisfaction
- Outgoing and personable demeanor, creating a warm, welcoming in-store experience
- Keen attention to detail and accuracy, essential for handling transactions and managing customer information
- Comfortable working in a dynamic, fast-paced setting and standing for extended durations
- Basic knowledge of Point of Sale (POS) systems or an eagerness to learn new retail technologies
Earn an hourly wage with unlimited upside - commissions are uncapped, and your success sets the ceiling. Listed pay ranges are based on average annual earnings in the role with commission included.
