Parking Supervisor

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Pay Rate: $24.00 per hour

Job Type: Full-time

Location: Mountain View, CA

Shift & Schedule: 3:30pm - 11:30pm

The fun stuff:

• Full Company Benefits (if FT) Including:
• 80% Family Healthcare coverage
• 401k Benefit of $1/hour worked up to $2000/year
• 12 Paid Holidays
• On Site Meal Program

What we're looking for:*

• Help motivate and lead staff in promoting teamwork and a customer service environment. 
• Respond to customer inquiries and complaints and assist with completing accident/incident reports. 
• Assist with training, scheduling, and evaluation of staff. 
• Assist local management with maintaining and/or cataloging all equipment, uniforms, and supplies. 
• Reconcile daily bank reports and ticket logs and identify discrepancies as applicable. 
• Maintain log of field bank transactions, uniforms issued, and parking violators, as applicable. 
• Monitor cleanliness and physical conditions at the assigned facilities and report any safety or maintenance issues to local management. 
• Perform valet, attendant, or cashier duties as needed. 

What's in it for you?

• We promote from within - park your career here!
• Free Parking!**
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, dental, vision, and 8 supplemental insurances, including pet insurance!

Must haves:

• You are at least 18 years old.
• You have a valid driver's license and have been driving for at least 2 years.
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Oversee Parking Space Management operations 
• Oversight of staff during assigned shifts ensuring compliance with rules of conduct and policies and procedures. 
• Responsible for providing direct supervision of the Parking Space Management including performing on-street site visits to review the effectiveness of problem areas while making recommendations to improve routing and performance. 
• Responsible for ensuring the proper use of all equipment and assets.
• Manage and review reporting systems and controls to improve integrity and accountability of operations.
• Ensure that staff are in compliance with policies regarding professionalism, uniforms and grooming standards. 
• Review weekly field reports to monitor productivity levels and make recommendations to improve performance. 
• Respond effectively and immediately to requests or questions regarding event requests. 
• Track, analyze and report Daily, Weekly, Monthly, and Annual KPIs. 
• Communicate with facility managers, construction companies and vendors through implementation and monitoring of any potential parking impacts to employees. 
• Perform an extensive array of administrative tasks (Manage calendar, assist with customer service related email, schedule facilities and equipment, manage event logistics for both small and large scale events).
• Build efficiency and effective responsiveness into existing operations, and help define new operational strategies. 
• Coordinate with counterparts to identify hot spots and assist programs on an as needed basis.
• Ensure that increased productivity, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our client.

Good to haves:

• Parking Experience: 1 year
• Customer service: 1 year

*This list is not all-inclusive. The full job description will be provided at your interview.

** Free parking while on shift at your assigned Propark location.

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.

Salary : $24