What are the responsibilities and job description for the Client Success Intern position at Propio Language Services?
Propio Language Services is transforming communication by developing tools and technologies that make it easier and more efficient for clients to engage with the Limited English Proficiency Population to improve access to healthcare and essential services in social services, education, legal and many others.
Propio is rapidly growing and becoming a nationwide force and is looking to hire a highly motivated Client Success Intern. As a member of the Client Success Team, the Client Success Administrator Intern will work directly to assist in multiple areas including client support, data entry into billing and CRM systems, as well as any other special projects that may be assigned.
RESPONSIBILITIES:
- Support client general question request
- Assist with data entry and maintenance, verification and correction of data in CRM system
- Support the Client Success Managers and other team members
- Assist with all administrative tasks
- Provide new and creative ideas to better improve the all-around process
- Generate client materials as needed.
- Other duties as assigned.
REQUIRED QUALIFICATIONS
- Ability to work and remain organized while coordinating multiple information systems
- Excellent communication skills, both verbally and in writing, with proficiency in email, and effective use of up-to-date communication tools
- Detail oriented, organized with good time management skills
- Knowledge of Microsoft Office Suite strongly preferred
- Salesforce experience preferred
- Ability to work both independently and within a team environment to meet deadlines
Propio is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal background check, drug screen, education, and employment verification.