What are the responsibilities and job description for the Risk Intelligence Analyst - GSOC position at Prosegur?
Risk Intelligence Analyst - GSOCProsegur Global Risk Services has an immediate need for an embedded Risk Intelligence Analyst in Dublin, CA. This is a 100% onsite position assigned to work as part of our client’s Global Security Operations Center (GSOC)/Crisis and Communications Center which operates as the central point of intelligence, threat analysis/response and crisis communications for the company. The GSOC monitors, analyzes, responds, and communicates global threats, natural disasters, severe weather events, travel safety, and operational security developments that may affect the client’s operations. Shift: TBD The Risk Intelligence Analyst is excellent at assessing emerging situations and life safety threats, while making sound and split-second decisions to ensure an effective response. The scope of responsibility will include geopolitical and reputational risk, terrorism, social and political activism, crime and fraud, political stability, economic uncertainty, cultural and societal trends and risks. Analysts use advanced analytical skills and/or subject matter expertise to coordinate global crisis response actions and build critical updates and communication for our senior executives. Manage complex decisions, tasks and arising situations in the moment with little to no direct oversight, using leadership as escalation points and deciding when to notify leadership during overnight hours Analysts perform critical day-to-day functions and support several highly complex programs, to include: Monitoring intelligence platforms and highly sensitive company databasesConduct open-source research, analysis and response actions neededCoordinate company-wide resource deployments to high-risk areas (i.e., police, security guards, mobile security stations, international assistance and security protection services, etc.)Intake, triage and respond to Site alarms and incidents (deploying resources for burglaries, robberies, etc.)Ensuring safety of travelers globally, to include coordinating security assessments, deploying resources when needed and conducting pre-trip advisoriesLeading critical training and awareness initiatives as emerging trends form (i.e. phishing processes, missed deposits, etc.) Essential Functions:Concentration (Analysts support the ownerships below)Crisis & Communications Threat Response ProgramGuard DeploymentsPredictive IntelligenceSocial Media & Communications Channel Monitoring Weather Monitoring/Support Safe Traveler Support; Monitoring Global Threats/Potential Traveler ImpactTechnology EnhancementsMaintaining a Safe & Secure EnvironmentCreates, reviews, edits, and improves content for communications to recap safety related incidents to field and business partnersEffectively executes the Crisis Management Program by compiling and providing intelligence from remote monitoring, technology and media sources timely and accurately Works cross-functionally with various business partner teams; acts as a liaison between field and corporate departments Responsible for holding business partners accountable for providing appropriate updates and adhering to processes during large scale crisis events Maintains appropriate voice for each targeted audience in all communications to support and model the Client’s valuesDeveloping Great Teams & PartnershipsDevelops strong relationships with field partners and leverages those relationships to ensure communications are high impact, accurate, and relevant Proactively seeks feedback to improve communications by collaborating with peers and leadershipProvides recommendations based on predictive intelligence and historical data to senior leadershipPerform other responsibilities and projects as assigned.Perform special projects and research as conditions warrantCompetencies:Competency Model for the level (This is a Non-Exempt Individual Contributor role) At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.