What are the responsibilities and job description for the Telecommunications Analyst position at Prosum?
Telecom Technician / Analyst
Key Responsibilities :
Installing and removal of phones, headsets, telecom equipment, and fax machines. Provided phone and softphone training to end users. Resource will provide support before and after our dial plan migrations to 7 digit dialing.
User Training :
- Train employees on how to use the new dial plan effectively.
- Provide documentation and resources to help users understand the dialing rules and call handling features.
Required Knowledge and Experience :