What are the responsibilities and job description for the Automotive Mobile Diagnostic Technician position at Protech Electronics LLC?
Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers. JOB SUMMARY Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of autel scanning unit, answers technical questions relating to the scanning procedures of the autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle. Caliber has grown to 1,600 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Care for mechanical repair and quick oil change services and Caliber Auto Glass for glass repair and replacement. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 25,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. By joi ning Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals. OUR TECHNICIANS FOR THIS POSITION CAN MAKE UP TO: · 35.00 per flag hour plus bonus BENEFITS: · Industry Leading Pay · Paid Vacation & Holidays · Career growth opportunities – we promote from within! · Industry leading Comprehensive healthcare benefits – eligible on day 1! · Paid Skilled Trainings and Certifications (I-Car and ASE) · Employee referral program · Uniforms Provided REQUIREMENTS: · Must be at least 18 years of age · Must have a valid driver’s license and be eligible for coverage under our company insurance policy · Effective verbal and written communication skills · Must possess organizational and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment · Must have the ability to read and understand instructions, written estimates and work orders · Must be able to provide personable, friendly “World Class” customer service to internal and external customers · Must maintain a well-groomed, professional appearance · Must be able to pass all pre-employment screenings including background, criminal and MVR checks Caliber is an Equal Opportunity Employer! Protech Automotive Solutions, has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems. We also handle soft touch repair and replacement of delicate vehicle interior trim components. At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools. Our benefits are some of the best in the industry. Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US. At Protech we take what we do seriously, but provide a family atmosphere and have a good time. Consider joining our team as we work through some of the most ground breaking technology in automotive history.