What are the responsibilities and job description for the Head Of Contractor Services position at Protech Facilities Management?
The Head of Contractor Services will play a crucial role in shaping ProTech's vendor management strategy, overseeing the development and maintenance of comprehensive facilities contractor and vendor programs. This new position requires a strategic thinker with exceptional organizational skills, experience in building strong vendor relationships, and a deep understanding of facility management operations.
Key Responsibilities
- Develop and maintain relationships with vendors, subcontractors, and service providers across multiple facility service categories.
- Negotiate contracts, pricing, service level agreements (SLAs), and terms to meet company goals.
- Evaluate vendor performance regularly, ensuring adherence to quality standards, compliance, and KPIs.
- Identify and onboard new vendors to support business expansion or improve service coverage.
- Collaborate with operations, procurement, and account management teams to align vendor capabilities with client needs.
- Maintain up-to-date vendor records, certificates of insurance, and compliance documentation.
- Implement and improve vendor management systems and processes.
- Resolve vendor-related issues and disputes in a timely and professional manner.
- Track market trends and recommend new sourcing opportunities.
About ProTech Facilities Management:
We are a fast-growing, hybrid facility maintenance and technology business. Our team members are motivated by service and fortitude to solve the world's maintenance problems. As a team member, you will contribute to the momentum and development of the business.
Our Core Values:
- Fortitude: Find a way or make one. We never give up until all available resources have been utilized.
- Innovation: We ask ourselves,
Salary : $110,000 - $120,000