Order Entry Technician

Job Position :

Under the direct supervision of a licensed pharmacist, receives, verifies, and enters prescription orders into the pharmacy computer application; processes refill requests; answers telephone and serves as liaison with customer healthcare centers. Assists with processing of prior authorizations and third party payor medication rejections.

ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES :

• Enters orders accurately into patient medication profile in pharmacy computer application
• Contacts healthcare center staff when necessary to clarify clerical issues
• Processes refill requests
• Generates labels and reports as required
• Answers telephone promptly and directs calls to appropriate staff
• Organizes and prioritizes work assignments
• Assists with processing of prior authorizations and non-covered medications
• Documents prior authorizations as required
• Maintains updated controlled substance files