What are the responsibilities and job description for the Loan Officer position at PSFCU?
- Build relationships with new and current members and provide expert guidance through the mortgage process.
- Collaborate with real estate agents and professionals to ensure seamless experience.
- Pre-qualify members or potential members (income, credit and asset analysis).
- Choose appropriate loan plan options, interview the member to complete application.
- Gather necessary documents, assemble loan file, issue preliminary disclosures (IL, NJ, FL) with related fees and prepare loan application for processing.
- Advise members of steps and normal timeframes in the loan process, including but not limited to setting expectations for time critical events, rates, fees, APR and other important elements of financing.
- Cross sell additional credit union products and services that complement and enhance the member’s financial well-being.
- Stay in contact with applicants throughout the loan process to update them on the status of their loan application and resolve any issues.
- Manage multiple loan applications and deadlines efficiently while ensuring a smooth process for members and PSFCU.
- Coordinate with processing / underwriting / closing teams to meet the scheduled closing date
- Understand the Real Estate industry, home purchase market and life cycle.
- Have the ability to coach and counsel members in the nuances of home purchase and refinance loans.
- Possess knowledge of mortgage program guidelines for credit union approved mortgage loan products as well as strong understanding of Loan Estimate and Closing Disclosure requirements as outlined in TRID, interest rates and APR.
- Comply with federal, state and local laws as well as credit union policy related to Fair Credit, Equal Housing Opportunity, Truth in Lending and the Home Mortgage Disclosure Act throughout the mortgage application process.
- Organize, plan and develop, and deliver home buying seminars to both Realtors and Members.
- Keep accurate records, track loan statuses, and stay organized to manage a high volume of members and documentation.
- Any other duties or responsibilities, as required or assigned.
Requirements:
- Minimum of 2-3 years of 1st mortgage lending sales experience including both purchase and refinance loans required.
- Excellent verbal and written communication and relationship-building skills.
- Comprehensive knowledge of mortgage products and lending regulations.
- Self-motivated and detail oriented.
- Fluent in verbal and written Polish language.
AN EQUAL OPPORTUNITY EMPLOYER
