What are the responsibilities and job description for the Service Advisor Trainee position at PSTC?
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Communicate with the customer to understand their repair needs and advises customer as to required repair and cost estimates.
- Communicates through written work order and verbal explanation the customers’ needs and requirement of the job.
- Creates work orders.
- Creates repair estimates based on the technician’s diagnosis.
- Communicates repair needs to customer and obtains approval for repairs.
- Completes invoice and obtains payment.
- Closes repair orders
- Other duties as assigned
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