Medical Secretary

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Pulivarthi Group LLC is a Global Staffing & IT Technology Solutions company, with our prime focus of providing world class solutions to our customers with the right talent. We combine the expertise of our team and the culture of your company to help you with the solution that is affordable and innovative using high quality standards and technologies.

We’ve served some of the largest healthcare, financial services, and government entities in the U.S.

Job Title: Medical Secretary

Company Overview

Pulivarthi Group is a premier global provider of staffing and IT technology solutions, renowned for delivering exceptional services tailored to each client's unique needs. With a steadfast commitment to excellence, we merge expertise with innovation, ensuring cost-effective solutions of the highest quality. Our diverse client base spans healthcare, finance, government, and beyond, reflecting our adaptability and proficiency across industries. Operating in the United States, Canada, and Mexico, we pride ourselves on aligning with clients' cultures, deploying top-tier talent, and utilizing cutting-edge technologies. Pulivarthi Group stands as a beacon of reliability, efficiency, and innovation in the realm of staffing solutions.

Job Overview/Summary

We are seeking a detail-oriented and highly organized Medical Secretary to support our Consultants with exemplary administrative and secretarial services. The ideal candidate will possess excellent typing skills, medical terminology knowledge, and a strong ability to manage sensitive communications with professionalism and discretion.

Responsibilities

• Provide an efficient secretarial service to all Consultants.
• Type Consultants’ clinic notes and letters to GPs and external agencies within 48–72 hours.
• Respond to patient queries tactfully, especially when handling sensitive issues.
• Liaise with Consultants and secretaries to resolve patient queries and complaints promptly.
• Independently manage correspondence, calls, and queries for at least six Consultants with high accuracy and attention to detail.
• Communicate effectively with GP surgeries and healthcare professionals (Occupational Health Nurses, physiotherapists, etc.).
• Provide copy clinic letters when necessary.
• Open and distribute Consultants' mail.
• Type discharge summaries, operation notes, and similar documents.
• Log and distribute incoming documents (clinic/theatre typing, insurance forms, DWP forms).
• Order Consultant-specific stationery and paper supplies.
• Collaborate with departments such as Outpatients, Medical Records, and NHS Team.
• Assist in training new and trainee Medical Secretaries.
• Complete mandatory training (fire safety, health & safety, etc.).
• Provide adequate cover during holiday/sickness to ensure uninterrupted service.
• Contribute to procedure development within the department.
• Stay informed on company policies and procedures.
• Deliver outstanding customer service to consultants, patients, and colleagues.
• Perform other duties as assigned by the Senior Medical Secretary.
  
  

Primary Skills

• Proficient in audio typing.
• Strong communication skills (written and verbal).
• Excellent attention to detail and organizational skills.
• Professional telephone etiquette.
• Competency in using IT systems.
• Familiarity with medical, anatomical, and physiological terminology.
  
  

Secondary Skills (Good To Have)

• Prior experience in a healthcare environment.
• RSA Level II or equivalent qualification.
  
  

Qualifications

• Good general education.
• Audio typing proficiency required.
• RSA Level II or equivalent preferred.
  
  

Benefits/Perks

• Competitive salary and benefits.
• Ongoing training and professional development opportunities.
• Supportive team environment.
• Opportunities to grow within a global organization.
  
  

Equal Opportunity Statement

Pulivarthi Group is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.