Front Desk Associate

Job Summary
Pulse Fitness is a small boutique gym that offers group exercise classes, personal training, pilates, and more!

Front Desk Associates have the essential role of engaging with clients on a daily basis. Their primary task involves warmly welcoming visitors, handling appointment check-ins, addressing inquiries, and providing information about services.

Job responsibilities include but are not limited to the following:

• Communicate effectively and deliver outstanding customer service.
• Maintain a clean and safe environment for both staff and members.
• Greet and assist members warmly.
• Answer phone calls in a friendly manner.
• Ensure that the studio and exercise equipment are clean and well-maintained
• provide excellent service to all members, prospective members, and guests.

Requirements:

• Must have excellent communication skills
• Ability to work flexible hours, including Afternoon, weekends, and holidays as needed.
• Must have outstanding customer service and problem-solving skills
• Must have a friendly and professional phone and email etiquette
• Must have good organizational skills
• Previous customer service experience
• Must be comfortable with dogs in work environment

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: No less than 28 per week

Benefits:

• Flexible schedule

Application Question(s):

• Are you comfortable with dogs in the work environment?
• Please share your experiences in fitness and wellness, including specific roles or activities you have engaged in.
• Can you commit to at least 1 year?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Bethesda, MD 20814 (Required)

Work Location: In person

Salary : $15 - $17