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Service Manager - Commercial Tire and Service

Purcell Tire & Rubber Co
Phoenix, AZ Full Time
POSTED ON 8/29/2024 CLOSED ON 9/20/2024

What are the responsibilities and job description for the Service Manager - Commercial Tire and Service position at Purcell Tire & Rubber Co?

Description

Purcell Tire and Service Centers was built on a family tradition of trust and quality service

As a Service Manager, your mission is to lead your team by combining your in-depth knowledge with your exceptional people skills to supervise and coordinate the activities of auto technicians and tire service technicians.

What We Offerer

  • Lucrative Compensation Plan:
  • Competitive Base
  • Uncapped Commission Potential
  • Bonuses & Incentives
  • Premium Benefits Package:
  • Medical, Dental, Vision,
  • PTO After 90 Days
  • Free Life Insurance
  • Short-Term & Long-Term Disability
  • 401k with Company Match
  • And Much More

What You Need

  • Ability to pass a background & drug screen
  • Valid driver’s license preferred
  • 3 yr MVR with no DUIs & more than 2 moving violations
  • 6 years of relevant experience

What You’ll Do

  • Manage workflow of the service department
  • Prepare service estimates
  • Maintain customer trust
  • Assure customer’s concerns are addressed in the technician’s inspection & findings
  • Explain estimates, repairs needed/ recommended, & completion times
  • Resolve customer concerns or complaints as they arise
  • Foster a good working relationship with parts vendors
  • Maintain inventory for back shop supplies
  • Assist with the purchase of parts, materials & equipment
  • Train service personnel
  • Other essential and non-essential duties as assigned by management
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