What are the responsibilities and job description for the IT Solutions Technician position at Purity Cylinder Gases, Inc.?
We are currently looking for a qualified IT Solutions Technician. This role involves IT projects from planning through execution, supporting the development and maintenance of those solutions, and providing technical support to end users. This employee will have a strong foundation in project and time management, data analysis, web development, programing, and technical trouble shooting to support seamless operations for end users.
Founded in 1938, Purity is a family owned and operated welding and industrial gas and supply distributor. We service countless industries across Michigan and Northern Indiana. Our purpose is to enhance our customers, employees, suppliers, and owners by providing quality and flexible solutions to all stakeholders.
Major Functions:
- Project Management- to plan, execute, and oversee specific projects
- Solutions Development – design, develop and implement solutions to help the business
- Web Application support – contribute to the design and development of web applications
- Technical support- respond and resolve help desk requests in a timely manner
- All other duties as assigned.
Working Conditions:
- This is an in-person role at the corporate office.
- Must be able to lift 30lbs or more when necessary.
- Must have a valid driver’s license and ability to drive short distances as needed.
Qualifications:
- A strong working knowledge of computer systems, hardware, and software.
- Strong analytical, problem-solving, and team-working skills.
- Programming and web application experience.
- Excellent communication and interpersonal skills.
- An openness to learning new technologies.
- A bachelor’s degree in computer science or related field advantageous.
- A or Microsoft certification advantageous.
- 2 years in Help Desk related role preferred.
- Previous customer service experience is a plus.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Wyoming, MI 49519 (Required)
Ability to Relocate:
- Wyoming, MI 49519: Relocate before starting work (Required)
Work Location: In person