What are the responsibilities and job description for the Commercial Account Manager position at PuroClean Disaster Response of Middlesex?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Flexible schedule
- Health insurance
- Training & development
Position Summary / Purpose
Establish contact with individuals and organizations that manage and/or own commercial properties for the purpose of arranging scheduled meetings and building relationships with decision-makers that lead to development of long term partnerships and commitment to our company as their preferred vendor for restoration and cleaning services. Help retain existing customers and referral sources through ongoing phone and in-person contact.
Principle Duties and Responsibilities
· Create and maintain target prospect account lists
· Perform sales calls resulting in scheduled meetings with target prospects
· Obtain commitment from customers to establish our company as their preferred vendor for all cleaning and restoration services we provide
· Identify and develop partnerships with appropriate contractors that can provide additional value to our customers as part of our relationship
· Develop existing customer accounts by expanding the services for which we are their preferred supplier
· Identify prospect customers consistent with the Business Plan and market strategy and lead the Whale Hunting sales process for large commercial accounts
· Complete weekly and monthly sales reports in a timely manner
· Attend weekly sales meetings
· Maintain phone and in-person contact with existing customers
· Make group presentations to prospect organizations
· Consistent, effective involvement in trade, community and networking organizations and participation in networking activities and events
Additional Duties and Responsibilities
· Maintain customer contact database
· Assist in the development of marketing materials
Decision Rights and Authority
· Entertainment spending within approved budget.
· Plan sales calls, meetings and presentations and event participation
Working Relationships and Scope
· Communicate with managers responsible for all company functions to support planning related to capacity and ability to effectively deliver timely quality services to customers
· Active involvement in select trade and community associations providing access to customer prospects and partnering contractors
· Leverage network of partner contractors to increase the value our company brings to property management and owner organizations
· Work closely with Operations management and Project Managers to remain current on active job status and progress in order to keep customers and referral sources updated
Qualifications - Knowledge, Skills and Abilities
· Education and Experience
Associate degree in Business, Marketing or related field with Bachelor’s degree preferred. Six (6) to eight (8) years of experience with relationship selling to high level executives, business owners and property managers.
· Selling Skills
Understands and effectively applies the concepts of differentiation and adding value. Knows customer markets and the issues and challenges they face and can translate that information into useful selling strategies. Builds long term relationships that drive increased revenue and demand for services
· Professionalism
Professional in appearance and demeanor. Treats people with respect. Takes the initiative to continually develop his professional skills. Sets high standards of performance for self. Low tolerance for mediocrity.
· Financial Reports and Documents
Understands the concepts and content of financial reports: Profit & Loss, Balance Sheet and Cash Flow.
Commercial Lines Account Manager (Remote Opportunity)
Insurance Office of America -
Edison, NJ
