What are the responsibilities and job description for the Water Damage Restoration Lead Technician IICRC position at PuroClean Restoration Specialist of Scottsdale?
Are you a lead water damage restoration technician? Would you like to grow in your career and earn IICRC Certifications? If so, let's talk.
Do you want to be part of a team that works toward common goals and succeeds together? Where we have each other's back and we do the right thing, both for the customer AND for each other? Do you want an opportunity to grow, both personally and professionally? Do you respect yourself enough to demand these things? Are you the type of person that gets personal satisfaction from helping customers get through a really tough time in their life?
If so, don't miss this opportunity to apply to our team! As a Water Damage Restoration Lead Technician, you will be making a difference in the lives of our customers each and every day. If you are looking for just another job, this isn't the place for you. Apply for our team if you want a career as a Water Damage Restoration Lead Technician and start on a path to get training, certifications, and a path to higher income and growth opportunities.
Water Damage Lead Technician:
The Lead Water Damage Technician responds to customer emergencies 24/7. We are often entering people’s lives on one of their worst days and it is our job to get the property clean, safe and dry and ready for repairs. The Lead Water Damage Technician meets with the customer, scopes the job and gets the work authorization signed. Working together with other Technicians, the Lead Water Damage Technician is responsible for the job from start to finish. Bottom line, we make a difference in our customer's lives!
Our Core Values – Are You a Fit for our Water Damage Restoration Lead Technician Position?
1. FIRST DO THE RIGHT THING – We deliver what we promise to help our customers and follow our processes in our commitment to our team members, even when no one is looking, or even if it is not convenient.
2. THRIVE BY CONSTANTLY LEARNING – We are always improving, and we invest in our team so that they can be safe and grow both personally and professionally so that they benefit as a whole person.
3. RESPECT STARTS WITH SELF – We demonstrate self-respect and respect our team, our customers, their homes and belongings.
4. PASSIONATELY SERVE THE CUSTOMER – When property is damaged, it causes stress and a sense of loss. From the first phone call until the job is done, we make a difference in the lives of our customers so they can get through tough times.
This Water Damage Restoration Lead Technician job is NOT for you IF:
· You don’t like following a process or working with a team
· You don’t think personal or professional growth is important
· You think ‘respect’ is just a ‘nice-to-have’
· You think 100% sounds too ‘hard’
· You like to cut corners
· You don’t enjoy turning the ‘before’ to ‘after’ and making a bad situation better.
If this describes you, then please don’t apply.
Water Damage Restoration Lead Technician Responsibilities:
- Lead Techs respond 24/7 when on call (we have a rotating on call)
- Understand and address customer concerns with empathy and professionalism
- Lead water techs are responsible for the job from start to finish. That means meeting with the customer to determine the scope of work, getting the authorization signed, and doing the work with other technicians while making a difference for the customer
- Document the job progress with pictures, dry logs, scope sheets and e-mails – we will show you our process
- Work with adjusters and follow insurance program rules – we’re not fond of rules either, but we like to be paid for our work
- Be approachable and professional in your appearance and in the work you do
Water Damage Restoration Lead Technician Qualifications:
- This position is for a Lead Water Technician, so you must have at least 1-3 years of experience in water damage dry-out
- We work hard, and we work as a team, so we must be willing to support each other
- Willingness for continued learning and growth, we are always striving to improve
- What we do is physical, you must be able to work with your hands, lift at least 50 lbs. and be able to work on your feet for prolonged periods of time
- This work is not glamorous, it can be gross, uncomfortable and toxic, so you must be willing to face challenges, stay positive and overcome difficulties
- Awareness and respect for safety, we all want to make it home healthy and alive
- Clear communicator, you will be interacting with customers, adjusters and co-workers
- IICRC certifications are worth $3-$5 more per hour
Benefits:
- $22 to $30 per hour depending on experience
- Overtime as needed
- Paid time off including (5 sick days per year, 5 days of vacation after 6 months, 10 days of vacation after one year)
- We help employees get and maintain IICRC Certifications
- Health insurance (we pay the first $250 per employee per month)
- Simple IRA retirement plan with a 3% company match and professional guidance
If you are still reading, that’s a great sign that we might be the right fit for each other! Apply today to find out for sure! We are diligent in our follow-up process for each job application and will respond within 1 business day at the latest. We look forward to welcoming you to our team!
Salary : $22 - $30
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