What are the responsibilities and job description for the Medical Receptionist position at PUTNAM NEUROLOGY GROUP?
· Reports to Physician and Office Manager
· Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry.
· Provides information to Clinic callers according to the Clinic’s Policies and Procedures; transfers calls as needed; works with central reception to ensure adequate phone coverage at all times.
· Welcomes and greets patients/clients/visitors.
· Schedules and reschedules patient appointments and follow ups.
· When scheduling appointment, carefully screen patients for new address, phone numbers, and insurance, for new patient visit or existing patient. Update registration and informs patient of adequate information that must be presented at time of visit.
· Adheres to all Clinic policies on safety and security; maintains restricted areas safe by safe guarding computer system passwords in strict confidentiality.
· Must exercise utmost diplomacy and tact to provide excellent customer service for patients.
· Practice confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.
· Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized and neat.
· Informs patient of any existing balance, copay, and deductible, due at time of visit.
·Collects, processes and documents all payments made, on a daily balance sheet.
· Calls patients daily to confirm next day’s appointment.
· Refers patient complaints to appropriate designated personnel as needed.
· Handles all incoming referrals from outside physicians and tracks to make sure patients are scheduled in a timely manner.
· Creates EHR and paper patient charts.
· Schedules all imaging and labs ordered by physician.
· All other office duties as assigned by office manager and/or physician
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 30 – 36 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $15 - $-1