What are the responsibilities and job description for the Shift Leader position at Qdoba?
We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.
To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.
Responsibilities:
- Supervising employees, assigning duties, and creating a shift schedule.
- Monitoring team performance and ensuring duties are performed efficiently.
- Reporting any issues that arise during the shift to management.
- Managing employee requests and transgressions.
- Ensuring compliance with company policies, health, and safety standards.
- Coaching team members and training new staff.
- Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
- Handling customer issues and employee disputes.
Requirements:
- High school diploma/GED.
- Previous experience as a Shift Leader or in a similar role in retail.
- Experience creating shift schedules.
- Excellent communication and interpersonal skills.
- Strong leadership and organizational skills.
- Confident problem-solver.
- Team player.
Benefits/Perks:
- Flexible schedules
- Competitive pay
- FREE Meal on days you are working
Getting our start in 1995, QDOBA has grown to more than 740 restaurants in the U.S. and Canada. Even though our footprint has grown tremendously in the past 20 years, we’ve always stayed true to our brand promise: Bringing Flavor to People’s Lives. We believe the flavor of our people is the most important ingredient to QDOBA’s success. We are an optimistic and entrepreneurial collective that celebrates positivity, creativity, and innovation. At our core, we are a glass half-full, can-do bunch, united as one to make a great brand. We bring this to life through our three cultural pillars of HOSPITALITY, POSITIVITY, and PERFORMANCE.
In the end our secret ingredient is you.
Salary : $16 - $19