What are the responsibilities and job description for the Branch Manager position at QNBT?
Oversee the operation of the branch with deposit and loan customers. Exercise administrative control over the office and branch operations with primary emphasis on customer service activities. Responsible for acquiring new business and expanding current relationships. Be active in the business community to represent the bank and build relationships. Maintain knowledge of branch policies and procedures with respect to branch opening and closing procedures, security policy and procedures, and approve checks and overrides. Handle customer problems and complaints; counsel customers with special financial needs and requests. Demonstrate a consistently high level of professional judgment in making sound and accurate decisions. Demonstrate good communications, sales and public relation skills.
- Leads the branch team to achieve all production goals set by management while providing quality service.
- Develops and maintains relationships with current and prospective customers
- Creates a business development plan under the direction of their supervisor
- Coordinates with various departments (Trust, Investments, Branches, Operations, etc.) in the servicing of routine transactions and in solving the special customers
- Develops and recommends appropriate interest rate, terms, and structure of loans consistent with Bank guidelines and risk/return evaluation
- Analyze financial statements to make financing proposals
- Provides evaluation of potential borrower loan requests and makes loan recommendations to Senior Lender and/or Loan Committee; Communicates lending decisions to the customer
- Monitors and analyzes relationships to determine profitability and makes recommendation regarding accounts to be further developed or eliminated
- Works with borrowing customers to procure updated financial information on an ongoing basis
- Responsible for expanding prospect base by consistently networking in the community
- Services as a representative in various civic and community functions to further enhance the Banks image and develop additional business
