Receptionist

Quail Park of Lynnwood is looking for a Receptionist to join our team. The Receptionist will greet and assist visitors and clients of the organization. We are looking for fun, energetic, people oriented person to join our team.

The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment. 

Responsibilities: Receptionist | Front Desk | Concierge

• Guest services – Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.  
• Administration – Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies and reorder as needed. Maintain an organized filing system.  Manage a schedule for those needing support and schedule appointments as required.

Essential Functions:  Front Desk | Receptionist | Concierge 

• Answers the telephone promptly and addresses caller questions in a courteous and professional manner
• Takes accurate and thorough telephone messages or directs the caller to the appropriate voicemail as requested to do so
• Greets and interacts with residents, family members, guests, and team members in a friendly and positive manner and directs them to the appropriate person or location, as necessary
• Responds to emergency calls from residents and alerts appropriate team members in a timely manner
• Assists with projects and reports to support department directors as needed, and at the direction of the Customer Experience Manager
• Creates a positive first impression of the community by maintaining a neat and tidy reception area and presenting self in a professional manner in terms of conduct and appearance
• Conducts community marketing tours as needed
• Other duties as assigned
• Thursday - Sunday 8:00am to 4:00pm

Quail Park of Lynnwood benefits include : Receptionist | Front Desk | Concierge

• Paid time off
• Health insurance (for full time) 
• Dental insurance (for full time) 
• 401K option
• Education assistance or tuition reimbursement

Pay $18.00 - $20.00/hour

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