What are the responsibilities and job description for the Bartender position at Quaker Steak & Lube?
Primary Duties : Position responsibilities: Job Knowledge, Safety & Sanitation, Personal Relations, Guest Experience and Operational Standards. The position requires constant interaction with our Guests to ensure they have a great experience at The Lube®. At all times, you are expected to be attentive to our Guests needs and to make them feel welcome, comfortable, important and relaxed. Provides servers and Guests with drinks in a consistent and efficient manner, accompanied by attentive and friendly service. The Bartender achieves success in by effectively accomplishing the following:
· Knows and follows safety guidelines.
· Displays a positive attitude.
· Practices safe food handling and storage.
· Ensures the work area and equipment is clean and sanitized at all times.
· Willingly helps other Team Members when needed.
· Upholds company and brand standards.
· Follows all security guidelines and procedures; alerted shoplifters, walkouts, etc.
· Presents food per company specifications.
· Follows the Steps of Service, From the Green Flag to the Checkered Flag
· Uses salesmanship and incorporates our Renegade TIPS training into work style.
· Visually checks ID’s to determine Guest’s legal age. Upholds liquor laws.
· Able to work the POS system efficiently
· Ensures all food and drinks served meet our standards of quality and freshness.
· Visually observes Guests and responds to all non-verbal cues.
· Able to pour beer, wine and liquor according to drink specs.
· Excellent communication skills including the ability to entertain bar Guests.
· Handles Guests’ complaints in a professional manner. Follows steps accordingly.
· Accurately complete payment transactions.
· Maintains bar drawer money in accordance with sales.
· Correctly uses bar tools and bar equipment.
· Clears, cleans and performs table/bar maintenance throughout the shift
· Refills beverages whenever necessary.
· Completes all running, opening and closing side work.
· Gets checked out by management before leaving the building
Education and Experience Requirements :
· Minimum 21 years of age to sell alcoholic beverages
· High school graduate or equivalent is preferred
Physical Requirements: Must be able to :
· Lift and carry cases of food, supplies up to approximate weight of 50 pounds.
· Frequently bend, stoop and reach in order to stock food, service Guests, and maintain equipment. Must be able to use arms above head/shoulder level.
· Climb a ladder or “step-up” to reach supplies stored in overhead areas.
· Stand/walk for shifts up to eight hours (breaks are provided throughout the shift).
· Perform maintenance duties as required, i.e., cleaning windows, mopping floors, painting, cleaning restroom facilities, collect and dispose of trash, etc. Requires strength in upper extremities and torso to perform these physical tasks.
· Reach out and bend to operate all safety equipment, i.e., emergency cut-off switch, fire extinguisher, etc.
· Operate all department equipment.
Bartender
Red Lobster -
Cincinnati, OH
Bartender
Quaker Steak & Lube - Corporate -
Cincinnati, OH