What are the responsibilities and job description for the Night Auditor position at Quality Inn and Suites?
- ssist guests with check-in, check-out, and managing reservations
- Do Night Audit (11 PM to 7 AM)
- Respond to guest inquiries and resolve guest concerns in a timely, friendly, and efficient manner
- Maintains an inventory of vacancies, reservations, and room assignments
- Answer questions and address complaints
- Answer all incoming calls and redirect them accordingly
- basic computer skills and check, sort and forward emails
- Keep updated records and files
- Handle cash and credit transactions
- Work with fellow team members and other hotel departments to promote a positive work environment
- Go the extra mile to make guests feel welcome, informed, and cared for during their entire stay
- willing and able to work flexible hours including nights, weekends, and holidays
Job Type: Full-time
Pay: $9.00 - $12.00 per hour
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location
Night Auditor
LaQuinta Inn & Suites Columbus -
Columbus, IN