What are the responsibilities and job description for the Homewood Suites - Room Attendant position at Quality Oil Company?
Homewood Suites Lawrenceville
1775 North Brown Rd.
Lawrenceville, GA 30043
Position Summary
A Room Attendant is responsible for the cleanliness and overall appearance of guest rooms.
Responsibilities
- Vacuuming and sweeping carpets and floors
- Mopping floors as needed
- Dusting, brushing, polishing, and vacuuming furniture
- Dusting and cleaning room decorations, appliances, and structural surfaces (e.g. wall fixtures, window sills, vents, etc.)
- Changing linen and making beds
- Cleaning showers, tubs, sinks, and bathroom items
- Removing used guest amenities and trash
- Replenishing guest amenities and supplies
- Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance
- Checking for damaged linens
- Completing assigned deep-cleaning projects
- Reporting lost and found articles, maintenance problems, or special room problems (e.g. pets in the room) to a supervisor
- Maintaining storage rooms and stocking carts
- Emptying linen from housekeeping carts into laundry cart
- Recording room status on work assignment sheets
- Providing information to guests about hotel services, facilities, and other amenities
- Providing information to guests about local attractions/services
Requirements
- Prior housekeeping experience is a plus
- Strong initiative and work ethic
- Punctual, reliable, and regular attendance
- Strong attention to detail
- Customer-service oriented and excellent interpersonal skills
- Strong multitasking and organizational skills
- Ability to work in a fast-paced environment
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