What are the responsibilities and job description for the Installation Engineer position at Quest Diagnostics?
Overview
This position is primarily responsible for installation, configuration and upgrade of the Quanum Enterprise Content Solutions (ECS) system and all supporting, ancillary servers. This involves Linux (Red Hat) and Windows servers configured in a high availability environment utilizing an Oracle database.
Responsibilities
- Assistance with the development of the technical installation plan for new customer implementations and Quanum ECS release upgrades. This involves working directly with our customer’s technical staff and third party vendors.
- Delivery of installation and upgrade technical activities for the Quanum ECS system, including all supported third party applications, and databases.
- Plan and execute Quanum ECS hardware and storage migrations including the technical plans to move to different hardware and OS platforms.
- Provide technical insight on internal documentation related to installation and upgrade activities.
- Conduct knowledge transfer sessions related to Quanum ECS technical infrastructure and use for the customer’s technical team
- Provide support for sales and account management related to hardware and system configuration
- Lead technical discussions with customer’s related to system installation and upgrade activities
Qualifications
Education Required:
- Bachelor's degree in Computer Science, or related field
Required Work Experience:
- 2 years of system administration experience
- 2 years of installation, deployment and/or system monitoring experience
Preferred Work Experience:
- 2 years of system administration experience, in an enterprise setting, supporting production databases and/or applications
- 2 years of experience in installation, deployment, system monitoring, performance tuning, and troubleshooting, preferably in a Linux (Red Hat) environment.
Technical/Job Specific Knowledge:
- Experience administering virtualized environments with VMWare vSphere VMs, AIX LPARs, containers, or similar
- Experience with PC hardware/OS and peripherals
- Experience with backup/restore, disaster recovery, DevOps
Skills Required:
- Proven experience with Microsoft Office products – outlook, Teams, VISIO, PowerPoint
- Demonstrated ability to communicate effectively with individuals of all experience and leadership levels
- Ability to handle sensitive information and maintain high levels of confidentiality
- Superior listening and problem resolution skills
- Proficiency when simultaneously working multiple priorities
- Self-directed, with considerable initiative
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
EEO
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
