WMS Software Implementation Lead Consultant

Job Requirements

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills

We are looking for a dynamic and motivated Warehouse Management System Implementation Lead Consultant. This role is an exciting opportunity for an organized, self-driven individual to work as a Project Lead for our client. This role guides the end-client and our implementation consultants to implement our software platform and help end-clients adapt their operations.

What You Will Do

• Act as the Implementation Lead and manage the project’s scope, budget and schedule through a transparent, organized vision to meet the client’s contractual objectives.
• 360-degree communication skills are needed to manage up within the end-client and customer teams to provide status and risk mitigation during all steps of the engagement.
• As needed, act as the Subject Matter Expert on the software platform applications across multiple clients.
• Train our consultants in the best practice use of the software platform and implementation methodology.
• Analyze and find solutions for escalated decisions, risks, issues and change requests during the day-to-day interactions with the end-client and project team.
• Manage end-client expectations to increase perception of competence, skill, and customer focus of the software project team.
• Manage end-client expectations to increase perception of value in the software applications to their business and profitability.
• Mentor/Develop consultants to grow their skills with applying the software applications in their specific end-client’s warehouse operations.
• Ensure Project Teams follow the specific software implementation methodology to meet and exceed expectations of end-clients concerning functionality, timeline and budget.
• Provide suggested improvement to the software implementation methodologies to improve impact on profitability.
• As needed, provide excellent requirements gathering skills to gather and interpret all necessary information including technical requirements for implementations.
  
  

What You Will Bring

• Bachelor’s degree in supply chain management / Logistics.
• Previous Software Implementation experience with WMS/WES/WCS or similar applications.
• Previous Consulting Experience working with and leading customers.
• Proficient in Microsoft Office suite, SmartSheets and Azure DevOps.
• Keen attention to detail with strong follow through skills.
• Disciplined, self-starter with the ability to multi-task and to work autonomously.
• Excellent written and verbal communication skills with the ability to relay information in a timely manner, especially requirements gathering.
• Ability to manage and maintain multiple project teams, resourcing, scoping, risk management and mitigation, budgeting and schedules at the same time.
  
  

Pay Range: $105,000 to $115,000 per year

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Working Conditions

• This role is considered a remote position with occasional visits to customer office located in Erlanger, KY, as well as travels to end-client locations throughout North America.
• Due to the nature of the work, there may be travel up to 70% of the time.
• Some weekend/night work required as needed.
• Standing and walking for long periods of time.
• Occasional climbing on steps, scaffolding and/or mezzanines.
• Sitting in and/or driving a vehicle for a long period of time.
• Working with computers for a long period of time.
• Working in office, warehouse, and manufacturing facilities.
• Possible exposure to noise levels exceeding recommended DBA levels.
  
  

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Short/Long Term Disability