Production Coordinator

Company Overview:

Quest, Inc. makes a difference in the lives of nearly 600 people each day. For over 60 years, Quest, Inc. has been committed to enriching the lives of individuals with disabilities by providing a path to independence, community inclusion, and empowerment. We are a trusted name in offering compassionate, quality support services, and we invite you to be a part of our team. To see more of what Quest, Inc. has to offer, click here!

Company Values, Mission, and Vision:

At Quest, Inc., our mission is to help people with developmental disabilities experience a full life. We are guided by the vision to provide lifelong services for individuals with developmental disabilities.

Benefits:

Quest, Inc. provides medical, dental, vision, accident, prescription drug, flexible spending accounts, vision, 401(K) with company match, PTO, life insurance, disability insurance, EAP and student loan repayment.

Responsibilities

• Manage production of Blossom products to meet demand of incoming/planned order fulfillment, including packaging and shipping of products
• Oversee team members implementation of product creation guidelines/ processes, including coaching productivity levels, monitoring productivity, and recruiting new team members.
• Maintain and cultivate Blossom Garden to yield necessary herbs/products utilized in consumer products.
• Plan and monitor production schedules. Train, lead, guide, and direct staff and clients to ensure contract timelines are met with the highest level of quality.
• Monitor quality control activities and ensure quality standards are being met for both products and services.
• Assist in inventory controls and accountabilities and input daily/weekly production data.
• Promptly respond to customers (both internal and external) concerns and questions in relation to order fulfillment in a positive and professional manner to resolve issues and ensure customer satisfaction. Always provide superior customer service.
• Manage supply production needs including ordering of necessary product and regular inventory controls.
• Manage online sales fulfillment tracking and other analytics relating to incoming/outgoing orders.
• Work with product development teams on input, guidance, and insight on future product development for Blossom.
• Ensure that work areas are kept safe and clean, ensuring compliance with all Quest, State and Federal rules and regulations. Ensure that all required paperwork and documentation are completed accurately on time.
• Participate and assist in all Department of Labor reviews and required time studies.
• Perform all other duties and special projects as requested
  
  

Qualifications

• High school diploma and must be 18 years or older required
• 3 years’ experience working with people with disabilities required or 2 years advanced education with 1 year of experience working with people with disabilities required
• Previous production experience preferred
• Horticultural experience preferred
• Florida Driver’s License with no more than two moving violations in the past three years
• Able to work in the US and not require Visa Sponsorship from our company now or in the future
• Maintain basic gardening needs
• Ensure customer and client satisfaction
• Manage multiple tasks, be creative, and innovative
• Complete required documentation and tasks in a timely manner
• Maintain consistent quality standards
• Proficient in data entry, Microsoft Word, Excel, and Outlook
  
  

Equal Opportunity Employer/Disability/Veterans