Administrative Assistant

Job description

Office Manager/Administrative Assistant Needed in Financial District - New York City!

Are you stellar at everything you do? Can you juggle multiple tasks and run an office like a lean, mean, fighting machine, all while delivering exceptional customer service that is infectious? Are you looking for a company that you can call home and grow with? A place where people are what's most important; and creating an inspired workplace is key? Then we've been looking for you!

Quest Workspaces is an exciting growing coworking company and a leader in providing flexible workspace solutions. We offer our clients furnished offices to rent along with business support services and meeting rooms. We're not joking, we love our company, we love what we do, and we are looking for a superstar to add to our team.

Under the direction of the manager, perform a variety of duties including a heavy focus on client satisfaction and retention, technology support and overall general management. The OM (Office Manager) supports the center manager through daily management of center and other tasks including building the community for the clients to collaborate and events to help them build their businesses. The OM assists the center manager with sales.

· Manages client inquiries/complaints and resolves matter in a timely fashion.

· Assists with prospective client sales tours as needed by the General Manager

· Troubleshoots technical issues (software programs, data lines, etc.) and is responsible for the setup and management of programming phones, setting up IP addresses, MACs and call answering software.

· Prepares office for new client move-ins, including moving furniture, and handles new client orientations, welcome kits, and their account information.

· Processes daily deposits and records same in Billing Software, in conjunction with the Area Operations Director.

· Assist with collections, with the Area Operations Director.

· Assists with billing, with the Area Operations Director

· Operates and troubleshoots all office equipment.

· Acts as the face of Quest in helping clients connect in ways that are beneficial to their businesses.

· Handles Quest and client event planning and hosting.

· Assists clients and guests with area and building amenities, including recommending/arranging hotels, restaurants, taxi/limo and courier services as necessary.

· Shares stocking and maintaining coffee, kitchen and services areas throughout the day.

· Assists with the daily opening & closing center procedures.

· Assists with overall cleanliness and maintenance of center, including spot cleaning and painting as needed.

· Performs other duties/projects as required and/or assigned.

MANDATORY SKILLS

· Advanced Experience with Microsoft Office suite, including Word, Excel and Outlook.

· Ability to communicate effectively and professionally

· Ability to multi-task and adapt to a given situation.

· Demonstrates a pleasant and professional demeanor and phone manner.

· Demonstrates exceptional communication skills.

· Demonstrates strong organizational skills, ability to prioritize workload and work efficiently with minimal supervision.

· Possesses strong customer service skills.

· Effectively manages incoming calls on a multi-line phone system.

· Conveys “Quest Culture” of a positive attitude, client service and an entrepreneurial spirit.

· Reasoning, remembering, mathematics and language ability

· Sitting most of the time.

· Hearing - Ability to receive detailed information through oral and telephonic communication.

· Talking – Clearly expresses ideas by means of spoken word.

· Repetitive Motions - Substantial movements of wrists, hands and fingers.

· Vision - Ability to see and read.

· Crouching, kneeling, standing, climbing, stooping, walking, pushing, pulling and lifting.

· Ability to assist in moving/lifting items weighing over 50 pounds as needed/required.

· Able to handle small tools such as drill, hammer, screwdriver etc.

· Minimum 5 years’ experience in an office environment in a similar position.

· High school diploma or equivalent.

EOE

Salary – $52,000 - $56,000

NOTE: Phone calls or in-person visits ARE NOT PERMITTED and will result in not being considered for the position.

Job Type: Full-time

Pay: $52,000.00 - $56,000.00 per year

Benefits:

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Schedule:

8 hour shift

Monday to Friday

Experience:

Office management: 3 years (Preferred)

Ability to Commute:

New York, NY 10005 (Preferred)

Work Location: In person