What are the responsibilities and job description for the Subrogation Collection Specialist - REMOTE position at Questpro?
Our client is looking for a REMOTE Subrogation Collection Specialist to contact individuals about outstanding payments. (Insurance related). A balance of maintaining trustful relationships and ensuring payments are made on time. Excellent communication, negotiation skills, data entry skills, as well as an ability to work independently. We are not looking to micromanage but rather, provide our associates with all the tools they need to succeed and work independently..
Responsibilities
Responsibilities
- Data- Entry
- Monitoring accounts to identify outstanding debts
- Investigating reports
- Locate and contact individuals – Phone skills
- Take actions to encourage timely payments
- Update account status records and subrogation collection efforts
- Follow a diary of daily tasks
- Prepare texts, letters, and emails to involved parties
- Skills
- Computer knowledge – data entry skills – typing
- Some experience as a Collection Specialist or similar role
- Knowledge of collection techniques (e.g. skip tracing, phone etiquette)
- Patience and ability to manage speaking with non-complaint individuals
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills
