What are the responsibilities and job description for the Client Services Administrator position at QuickBox Fulfillment?
Description
Job Description:
Quick Box Fulfillment is looking for a Client Services Administrator to help with day to day tasks within the Client Services team. The Client Services team is responsible for all communications to the Quick Box client base. As part of the team you will be responsible for communicating to C level employees both within Quick Box and our Clients. This is a Full-Time position 8:30am to 5pm MST Monday through Friday.
This is a great opportunity for someone looking to join a growing company focused on providing fast, friendly and accurate service. The diverse backgrounds of our management and ownership team will provide exposure to multiple facets of business and fulfillment/warehousing.
Essential Duties & Job Functions:
• Administratively support Client Services Director and/or team with client paperwork Generate/Review and Distribute critical internal/external facing reports critical to decision making process
• Work and resolve service tickets submitted by Quick Box Clients based on the impact to the business
• Provide excellent service and maintain client satisfaction through critical problem solving and decision-making skills
• Scan and email official correspondence from Government and Private entities
• Serve as back-up to the Client Services team when needed, which includes answering all incoming calls for Account Managers, route calls to the appropriate employee, and distribute messages as needed
• Answer inbound calls from clients and customers
• Other administrative duties as required and assigned
Pay Rate: $24.00/hr
Benefits: Medical/Dental/Vision Insurance, 401k program
Schedule: Mon-Fri 8:30AM-5:00PM
How to apply: Hiring ongoing until filled. Apply here, online at quickbox.com/careers.
Requirements
Job Qualifications Mandatory:
• High school diploma or GED
• Quick/Critical Thinker with the ability to think on your own
• Strong computer and word processing skills, including Microsoft Word, Excel, and PowerPoint
• Works well in Team environments
• Willing to contribute ideas and feedback
• Ability to learn on the go and pickup processes while in flight
• Dependable and Punctual
• Ability to clearly communicate with all levels of employee
• Extremely Organized but able to adapt at will
• Ability to lift 50lbs
Preferred Qualifications:
1) Associates, Bachelor’s Degree or equivalent work experience preferred
2) Experience with Customer Relationship Management (CRM) software preferred
Salary : $24
