What are the responsibilities and job description for the Business Development Manager position at Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd?
Company Overview
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our Opportunity
Richelieu is currently seeking a Business Development Manager to take responsibility for growing our business with kitchen and bath dealers, retailers, distributors, and buying groups.
Duties
The Business Development Manager is responsible for the overall relationship and management of day-to-day sales activities for our major kitchen and bath segment buying group. This group works largely with multi-family housing and other commercial projects, and provides guidance and expertise to high-level decision-makers regarding Richelieu's expansive kitchen and bath product lines for large-scale use. This person should be highly familiar with kitchen and bath design elements including various types of cabinets, closets and related components. They will maintain high-touch and service-focused interaction with members of the buying group, and will travel extensively across the Eastern United States. Duties include:
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our Opportunity
Richelieu is currently seeking a Business Development Manager to take responsibility for growing our business with kitchen and bath dealers, retailers, distributors, and buying groups.
Duties
The Business Development Manager is responsible for the overall relationship and management of day-to-day sales activities for our major kitchen and bath segment buying group. This group works largely with multi-family housing and other commercial projects, and provides guidance and expertise to high-level decision-makers regarding Richelieu's expansive kitchen and bath product lines for large-scale use. This person should be highly familiar with kitchen and bath design elements including various types of cabinets, closets and related components. They will maintain high-touch and service-focused interaction with members of the buying group, and will travel extensively across the Eastern United States. Duties include:
- Schedule and hold both virtual and face-to-face meetings with new and existing customers
- Drive growth of the region's sales, both through new customer acquisition as well as the development of existing relationships
- Identify and analyze buying patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier
- Educate yourself on, and continuously stay up to date with, Richelieu’s product offerings as well as ever-changing market conditions and competitive analysis
- Successful business development experience with retailers in the home improvement segment (building materials, construction, etc.)
- Ability to be both a "hunter" of new relationships and a "farmer" to develop existing retail customers
- Self-starter, able to work independently
- Exceptional communication and interpersonal skills
- Ability to travel as required ( typically 3 days of travel every 2 weeks)
- College degree is preferred but not required; a combination of education and experience will be considered
- Competitive market-based salary plus monthly, quarterly, and annual commissions
- Monthly car allowance and covered fuel
- Travel allowance
- Business expense reimbursement
- Group insurance program (medical, dental, vision, life, disability, etc.)
- Employee Stock Purchase Plan with employer matching
- 401(K) with employer matching
- Company cell phone
- Paid vacation time, sick days, and 9 paid holidays per year