RTV Returns Inspector - Pittston, PA

Job Description: RTV RETURNS INSPECTOR – Techtronic Industries, NA (TTI) About Us: TTI is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor product equipment and floor care for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence and exceptional people drives our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and strong growth. Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation. Our products include professional power tools and accessories, outdoor power equipment and floor care. Brands represented include Milwaukee®, AEG®, Ryobi®, Hoover®, Dirt Devil®, Oreck ® and Vax®. Duties and Responsibilities: Inspect and analyze components of the returned product to determine whether credit should be issued. Verify the purchase date if available, determine whether the product was returned within the Customer Satisfaction period (30 Days for Outdoor Power & 90 Days for Power tools). If no purchase date, determine whether the product was returned within the TTI grace period (24 months from product date code). Inspect the product for customer abuse or misuse. Ensure all major parts are included in the return (Major parts list by category will be supplied). Record the status (credit/no credit) of each product inspected. Maintain constant communication with The Home Depot associates working in the facility. Clearly communicate the product status and reason for your decision to The Home Depot associates for all products inspected. Strive to meet the company's goals of continual improvement in the areas of knowledge, skills, processes and quality. Performs other duties as assigned and deemed necessary. Education and Experience Requirements: A. EQUIVALENT EDUCATION LEVEL REQUIRED 2 year degree or HS diploma with equivalent experience. B. EXPERIENCE REQUIRED Up to 1 to 2 years experience. C. KNOWLEDGE REQUIRED Must have working knowledge with power tools and/or outdoor power equipment including their designs and uses. Must be knowledgeable of inspection and analysis techniques D. QUALIFICATIONS REQUIRED Analytical; detail oriented; strong communication skills; demonstrate strong work ethic and PC literate. Capable of lifting and transporting heavy tools and equipment (up to 50 lbs.) and requesting assistance as needed. Capable of reaching and/or lifting overhead. Valid driver's license required. Relocation may be required for future promotional opportunities. TTI is a world-class leader in design, manufacturing and marketing of Power Tools, Hand Tools, Outdoor Power Equipment, and Floor Care and Appliances for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on Powerful Brands, Innovative Products, Operational Excellence and Exceptional People drives our culture. TTI was founded by Mr. Horst Julius Pudwill and Prof. Roy Chi Ping Chung BBS JP in 1985, yet the history of TTI's unique and growing portfolio of world-famous brands stretches back at least one hundred and fifty years. Through a clear and consistent strategy of acquiring and developing established brands, TTI has grown to become a clear market leader in power tools, outdoor power equipment, hand tools and floor care appliances worldwide. TTI is proud of its own history, and proud, too, of the huge legacy of tradition and excellence that we have inherited from the brands that make up our Company today. TTI actively promotes a strong corporate culture of respect and ethical integrity. Our Values are our beliefs, principles and standards that do not change over time. Values are the resources we draw on when asked to make decisions. They form the groundwork for our ethical behavior. All that we do at TTI must be consistent with the values to which we subscribe.