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Resort Housekeeper

R-Ranch in the Mountains
Dahlonega, GA Full Time
POSTED ON 8/31/2024 CLOSED ON 9/11/2024

What are the responsibilities and job description for the Resort Housekeeper position at R-Ranch in the Mountains?

Resort Housekeeper

Job Description

Housekeeping is responsible for ensuring R-Ranch’s rental units, bath houses, offices, common areas and restroom facilities are kept to the highest standards that provides all guests with quality service and a clean and safe environment throughout their stay.

We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail. Our goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.

Essential Duties

  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner
  • Maintain regular attendance in compliance with resort standards, as required by scheduling which will vary according to the needs of the resort
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform when working
  • Comply, at all times, with the resort’s standards and regulations to encourage safe and efficient resort operations
  • Maintain a warm and friendly demeanor at all times
  • Respond to all guests’ requests, problems, complaints, and/or accidents presented through reservations, comment cards, letters, and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction
  • Inventory or move furniture, mattresses, kitchen appliances for rental units
  • Address all housekeeping related work orders
  • Maintain lost and found items
  • Prepare and submit maintenance request forms for reported issues
  • Other duties as assigned

Daily Activities and Responsibilities

  • Cleaning of all rental cabins
  • Clean and restock six bath houses on property
  • Clean and restock the Lodge-Boardroom, Activity Center, Foyer, and Restrooms
  • Clean the Welcome Center and restrooms in Welcome Center, Maintenance and by the restrooms serving the pavilion and softball field
  • Clean the restrooms at the pool bath house during peak season
  • As needed, remove trash and replace liners – pool area, dog park, lodge fire ring
  • Maintain the housekeeping supply closet and van stocked and organized
  • Wash, dry and fold laundry and prepare linen boxes for each rental unit
  • Other duties assigned

Education and Experience

  • Housekeeping experience preferred

Other Requirements

  • Must be 21 years of age or older
  • Must have valid DL and clean driving record
  • Must be able to pass background and drug test
  • Saturday - Wednesday Schedule

Physical Requirements

  • Required to handle or feel and reach with hands and arms
  • Frequently required to stoop, kneel, crouch or crawl
  • Required to stand, walk, climb or balance
  • Medium work – exerting up to 50 pounds of force occasionally and/or up to 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Vision requirements include color vision, the ability to adjust focus and close vision
  • Must be able to speak and hear

Job Type: Full-time

Pay: $13.50 per hour

Shift:

  • 8 hour shift
  • Day shift

Experience:

  • Cleaning Experience: 1 year (Preferred)

Work Location: In person

Salary : $14

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