What are the responsibilities and job description for the Resort Housekeeper position at R-Ranch in the Mountains?
Resort Housekeeper
Job Description
Housekeeping is responsible for ensuring R-Ranch’s rental units, bath houses, offices, common areas and restroom facilities are kept to the highest standards that provides all guests with quality service and a clean and safe environment throughout their stay.
We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail. Our goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.
Essential Duties
- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner
- Maintain regular attendance in compliance with resort standards, as required by scheduling which will vary according to the needs of the resort
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform when working
- Comply, at all times, with the resort’s standards and regulations to encourage safe and efficient resort operations
- Maintain a warm and friendly demeanor at all times
- Respond to all guests’ requests, problems, complaints, and/or accidents presented through reservations, comment cards, letters, and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction
- Inventory or move furniture, mattresses, kitchen appliances for rental units
- Address all housekeeping related work orders
- Maintain lost and found items
- Prepare and submit maintenance request forms for reported issues
- Other duties as assigned
Daily Activities and Responsibilities
- Cleaning of all rental cabins
- Clean and restock six bath houses on property
- Clean and restock the Lodge-Boardroom, Activity Center, Foyer, and Restrooms
- Clean the Welcome Center and restrooms in Welcome Center, Maintenance and by the restrooms serving the pavilion and softball field
- Clean the restrooms at the pool bath house during peak season
- As needed, remove trash and replace liners – pool area, dog park, lodge fire ring
- Maintain the housekeeping supply closet and van stocked and organized
- Wash, dry and fold laundry and prepare linen boxes for each rental unit
- Other duties assigned
Education and Experience
- Housekeeping experience preferred
Other Requirements
- Must be 21 years of age or older
- Must have valid DL and clean driving record
- Must be able to pass background and drug test
- Saturday - Wednesday Schedule
Physical Requirements
- Required to handle or feel and reach with hands and arms
- Frequently required to stoop, kneel, crouch or crawl
- Required to stand, walk, climb or balance
- Medium work – exerting up to 50 pounds of force occasionally and/or up to 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Vision requirements include color vision, the ability to adjust focus and close vision
- Must be able to speak and hear
Job Type: Full-time
Pay: $13.50 per hour
Shift:
- 8 hour shift
- Day shift
Experience:
- Cleaning Experience: 1 year (Preferred)
Work Location: In person
Salary : $14