Field Adjuster

FIELD ADJUSTER - Southern Wisconsin- HYBRID

RAC Adjustments, Inc.

JOB DESCRIPTION

RAC Adjustments, Inc., a regional leader in the Insurance adjusting, appraising and investigative service industries is seeking a high-quality individual to join their team in Southern Wisconsin.

The successful candidate should have a minimum of 5 years property experience handling Homeowners property claims. Commercial and/or Casualty experience would be beneficial. Candidate should be able to work independently and maintain productivity. The candidate must continuously prioritize multiple tasks/projects in a fast-paced environment with a high level of focus on quality and accuracy. The candidate should be organized, detail-oriented and possess strong oral and written communication skills. The candidate must be proficient in Xactimate and would prefer additional experience in Symbility estimating programs.

JOB REQUIREMENTS

• Requires driving on a regular basis. Candidate must hold a valid driver's license.
• Requires climbing, crouching, standing and sitting.
• Requires the ability to work in adverse conditions.
• Requires the ability to work in confined spaces and/or high locations.
• Requires the ability to occasionally work during non-standard business hours.
• Requires the ability to lift up to 50 pounds.
• Requires strong organizational and clear communication skills.
• Requires analytical, problem solving and negotiation skills.
• Requires field work; rest of time can be remote/work from home.

JOB RESPONSIBILITIES

• Provide effective customer service.
• Communicate and interact with associated internal and external parties including clients, managers, co-workers, agents/brokers, attorneys, policy holders, claimants, contractors, and the general public.
• Analyze and process claim information, including verification and application of coverage, cause of loss, negligence, and subrogation potential.
• Verify, identify, evaluate, and determine claim related damage.
• Complete an accurate and thorough itemized estimate for repairs.
• Maintain general knowledge of associated industry standards, policy provisions, codes/ ordinance and good faith handling requirements.
• Articulate and recommend resolution options with supported explanations.
• Negotiate the covered scope and value of recommended settlements.
• Complete all necessary and requested paperwork in a logical, factual, non-biased, clear, and concise format within established deadlines.
• Thoroughly document all activities; be detail-oriented in all aspects of paperwork.
• Effectively organize and plan work schedule within time constraints.
• Physically investigate and assess damage(s) on location as required.
• Always represent RAC in a professional manner.

RAC Adjustments, Inc. offers excellent compensation and a competitive benefits package. Company Car, Group Insurance, Dental, 401k, etc. Base Salary and Commission.