What are the responsibilities and job description for the eCommerce Solutions Consultant position at RADGOV INC?
Job Details
Shift Hours:8 AM - 5 PM CT
Additional Skills Must:
Service Now
Power BI
Visio
Microsoft Suite
Job Description: eCommerce Solutions Consultant
Responsible for cleaning, analyzing, interpreting, and displaying data using different approaches and business intelligence tools known as data analysis. Responsible for supporting a select group of digital tools and solutions and managing the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base. Lead the demonstration of solutions and training for users on digital technology, provide collateral and updated training documents, and serve as an escalation point to troubleshoot non-common issues and user onboarding.
DETAILED DESCRIPTION: List the primary duties and responsibilities required to perform this job
Responsible for supporting a selected group of digital tools and solutions and managed the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base.
Leads the demonstration of solutions and training for users on our internally grown digital technology, provides collateral and updated training documents and serves as an escalation point to troubleshoot non-common issues and user onboarding.
Assists with developing, planning, organizing, and executing all administrative tasks for a project.
Observes project activities to ensure contribution by team members.
Performs incidental project coordination, including planning, research, analysis and implementation of deliverables and action items.
Acts as project sub-task lead on small projects.
Assigning numerical value to essential business functions to assess and compare performance over time
Preparing reports for the management stating trends, patterns, and predictions using relevant data
Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to make crucial decisions based on various facts and trends
REQUIREMENTS AND SKILLS:
Experience analyzing data sets to find ways to solve problems relating to a business's customers
Familiarity with the eCommerce industry is a plus
Experience using data analyst tools
Experience presenting to peers, management, and other stakeholders
Excellent communication and problem-solving skills
Outstanding organizational skills
Multi-tasking abilities
Detailed oriented
Self-starter
Critical Thinking
Exceptional teamwork and leadership skills to help other technical support workers
Ability to learn new technologies, implement their usage within the team and train others
Personable and attentive excellent customer service skills
Strong interpersonal skills
Manage daily tasks
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $25 - $30
