Human Resource Generalist

We are Radial, the leader in Omnichannel commerce technologies and operations. We enable our clients to profitably exceed customer expectations by taking on the complexity of their Omnichannel retail business and transforming it into a seamlessly orchestrated customer experience.To bring order to ordering. To make fulfillment more fulfilling. To keep commerce clicking. When we partner with our clients to execute their orders, payments, fulfillment, or customer care, our clients’ promises become ours.

Job Summary:

We are seeking an HR Generalist. The ideal candidate will support operations and the business leaders.Night Shift Human Resource Generalist. Perform administrative duties for HR .Assist HR Manager in policy formulation, and salary administration. Assist HR Manager with employee relations. Help with coordination of orientation and training sessions for new employees. Ensure smooth communication with employees and timely resolution to their queries.Spanish

Responsibilities:

Perform administrative duties for HR

Work closely in partnership with HR Business partner.

Assist with policy formulation, and salary administration.

Help with coordination of orientation and training sessions for new employees.

Ensure smooth communication with employees and timely resolution to their queries.

Other duties as requested.

The Human Resources Generalist will support our fulfillment operations business with employee relations. This role will directly report to the Human Resources Manager.

Duties include, but not limited to: Respond and resolve HR related inquiries from employees, managers, HR Central (e.g. Compensation, Benefits, Talent Acquisition and Organization Development, Payroll) and Vendors via phone, email, etc.

• Conducts investigations and advises on employee complaints and grievances (e.g., discrimination, harassment, retaliation).
• Maintain accurate employee related records and case notes in HR systems, incl. Serena the case management intake system to record case notes.
• Provides jurisdictionally appropriate legal advice and interpretation on employment legislation, and handles most aspects of involuntary employee terminations in partnership with the HR Manager.
• Provides coaching and advice to managers on performance management and corrective action based on the Radial disciplinary process, enabling them to implement performance improvement processes which are consistent across business entities.
• Participate in HR related projects (e.g. policy updates/rollout, continuous improvement)
• Prioritize tasks effectively and work in a team-oriented, collaborative environment operating with the highest degree of integrity and discretion
• May deliver presentations and training to managers and/or employees
• Builds and maintains strong, trust-based relationships with stakeholders at all levels of the business as well as with HR Managers, Legal, HR Central, Comp. and Benefits, Talent Acquisition and with external advisors.
• Facilitates discussion focus groups with employees and various levels of leadership as required.
• Conducts exit interviews for all employees who voluntarily terminate their employment.
• Assists with job fairs and community outreach related to hiring hourly and salaried positions as needed.

As a regular benefit-eligible employee, you’ll have access to:

• A variety of core benefits such as medical, dental and vision
• Voluntary benefits like Critical Illness Insurance, Accident Insurance and Hospital Indemnity coverage
• 401(k) Retirement Savings Plan, with a company match
• Paid Time Off
• Education Assistance
• Other benefit offerings such as a Legal plan, Pet Insurance and Auto & Home Insurance discounts

Hours: Sunday to Thursday 11:00 am to 7:30 pm