What are the responsibilities and job description for the Dispatcher position at Radiant Plumbing and Air Conditioning?
B Carlson Heating, Air Conditioning, & Plumbing:
Since 1971, we’ve proudly served the Albuquerque community with exceptional HVAC and plumbing solutions. Known for our outstanding service and customer-first approach, we’ve built a reputation as the trusted name in the area. Ready to take your career to the next level with a company that truly values its team? Don’t let this opportunity drain away—apply today!
The Good Stuff:
- Medical, Dental and Vision Insurance
- Pet Insurance
- Employee Discounts
- 401k with 4% company match
- PTO, Paid Holidays, Paid Parental Leave
- Weekly Pay
Job Duties:
- Organize & coordinate daily schedules based on call priority & technician ability
- Dispatch & debrief our technicians
- Monitor performance of service techs
- Communicate with customers in a timely & effective manner
- Understand sales goals & hold team accountable
What you need:
- HS Diploma or GED
- 1 year of dispatch experience, preferably dispatching technicians
- Proficiency with Microsoft Office or Google Suite
- Service Titan experience preferred
- High ability to multi-task and switch tasks quickly
- Excellent organizational skills
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