RECEPTIONIST

Radiology Associates leads the Eastern Central Florida area in patient care and medical imaging. Whether you are just beginning, or continuing your healthcare career path we foster a purposeful, fast-paced work environment that is highly rewarding.

Radiology Associates is a full-service medical imaging company. We offer a positive work environment with competitive pay and great benefits including Medical, Dental, Vision, 401K and so much more!

Thank you for your interest in pursuing a career opportunity with Radiology Associates.

GENERAL SUMMARY OF DUTIES: Greet guests, manage incoming phone calls and distribute mail as needed for the corporate office.

ESSENTIAL FUNCTIONS:

• Receive visitors at the front desk by greeting, welcoming, directing them appropriately.
• Answer incoming phone calls in a professional and timely manner.
• Transfer phone calls efficiently or take detailed messages when necessary.
• Use discretion and professionalism when transferring calls and taking messages.
• Receive, sort, and distribute daily mail/deliverables.
• Ensure the reception area, kitchen, and conference room are tidy and presentable.
• Order front office supplies and keep inventory of stock.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Maintains strictest confidentiality in accordance with HIPAA and patient privacy standards.
• Assists other staff as requested.

The job holder must demonstrate a professional demeanor on all phone calls as they are a direct representation of Radiology Associates.

EDUCATION: High school diploma or equivalent.

EXPERIENCE: Proven work experience as a receptionist, front office representative, or similar role within a medical office/imaging environment is desirable but not essential. Proven customer service skills with a pleasant personality.

KNOWLEDGE AND SKILLS:

• Excellent phone skills with ability to multi-task
• Professional attitude and appearance

• Basic typing
• Experience with MS Office Suite (Word, Excel, Outlook, Teams etc.)
• Hands-on experience with office equipment (fax machines, printers, etc.)
• Customer service attitude

ABILITIES:

• Ability to solve problems and show initiative
• Ability to communicate effectively verbally and in writing
• Ability to work with a sense of urgency
• Ability to be resourceful and proactive when issues arise

PHYSICAL/MENTAL DEMANDS: Requires sitting, standing, speaking on the phone and normal associated activities with a normal medical office environment.

ENVIRONMENTAL/WORKING CONDITIONS: Work is performed in a busy medical office environment. Position will involve frequent contact with staff and the public.