What are the responsibilities and job description for the Front Desk Receptionist position at Radiology Associates of Venice and Englewood?
The first point of contact for our patients is the Front Desk Receptionist. First impressions are lasting, it is imperative that our personnel portray professionalism. This position will be at the Sarasota office from 8:00pm - 5:00pm M-F.
Key Responsibilities:
- Maintenance of patient's chart:
- Patient demographics
- Billing information
- Copy photo I.D. and insurance card
- Obtain necessary consent form signatures, including HIPAA policy
- Verification of Insurance
- Confirm patients benefits through electronic or phone contact with the insurance provider for every patient encounter
- Determine eligibility and financial responsibility information must be communicated clearly to patients
- Document benefit information in the patient record
- Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances due.
- Assist with patient questions regarding billing and insurance payments
- Schedule patient appointments
- Manage incoming calls and transfer appropriately
Qualifications:
- Ability to maintain a cheerful, positive and respectful attitude
- Excellent organizational and interpersonal skills
- Good telephone, computer, and typing skills
- High School graduate or equivalent
- 1 year experience as medical receptionist preferred, but not required.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Currently all patients and staff are required to wear masks in the building.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location