| RADIOLOGY AND IMAGING SPECIALISTS |
| JOB DESCRIPTION |
|
|
|
|
|
|
|
| Job Title: | Medical Receptionist Float |
|
|
|
|
|
| Location: | All Locations |
|
|
|
|
|
| Division/Dept.: | RIS & LRH IMAGING |
|
|
|
|
|
| Reports To: | Front Desk Administrator |
|
|
|
|
|
| Type of Shift: | Full Time |
|
|
|
|
|
|
|
|
|
|
|
|
| JOB SUMMARY |
|
|
|
|
|
|
|
| The Medical Receptionist Float performs a variety of clerical duties while maintaining a high level of customer service |
| and quality patient care. Administration of the patient arrival process includes serving as the primary point of |
| contact for patients and visitors and ensuring overall patient satisfaction. Bilingual English/Spanish speaking skills |
| preferred. |
|
|
|
|
|
|
|
|
|
|
|
|
|
| JOB RESPONSIBILITIES |
|
|
|
|
|
|
|
| 1. Performs clerical duties at various locations. Floats to various sites on a regular basis. |
|
|
|
|
|
|
|
|
|
| 2. Welcomes patients and visitors by personally greeting them upon arrival. |
|
|
|
|
|
|
|
|
|
|
| 3. Comforts patients by anticipating patients' needs, anxieties, and questions. |
|
|
|
|
|
|
|
|
|
|
| 4. Efficiently and accurately checks in patients including scanning in all required documents that have been |
| completed by the patient and or referring physician's office. Properly scans ID and insurance cards along |
| with prescriptions and all other forms as requested. |
|
|
|
|
|
|
|
|
|
|
|
|
| 5. Schedules and reschedules appointments including walk in patients in an accurate and timely manner. |
|
|
|
|
|
|
|
| 6. Consults with referring physicians offices by telephone in a concise and courteous manner. |
|
|
|
|
|
|
|
|
| 7. Burns CDs, and prepares film jackets. Also uploads CDs from outside facilities for comparison as necessary. |
|
|
|
|
|
|
|
| 8. Responsible for opening and closing the cash box. Counts all cash at the opening and closing of the business day. |
|
|
|
|
|
|
|
| 9. Responsible for individual bank bag. Prints transaction reports and verifies all payments. Forwards transaction |
| report along with cash, checks, and any receipts via a locked bank bag to the Accounting department daily. |
|
|
|
|
|
|
|
| 10. Maintains reception and work area. Stocks supplies and maintains inventory as necessary. |
|
|
|
|
|
|
|
|
| WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS |
|
|
|
|
|
|
|
| Two or more years in the Medical field is preferred. |
|
|
|
|
|
|
|
|
|
|
|
|
| High school diploma or GED. |
|
|
|
|
|
|
|
|
|
|
|
|
| SKILLS/PHYSICAL REQUIREMENTS |
|
|
|
|
|
|
|
| Bilingual English/Spanish speaking skills preferred. |
|
|
|
|
|
|
|
|
|
|
|
|
| Skills in establishing and maintaining effective working relationships with staff and patients, and the ability to |
| work independently. |
|
|
|
|
|
|
|
|
|
|
|
|
| This job requires prolonged sitting or standing, frequent bending, stooping, or stretching; Must be able to see with or |
| without corrective eyewear, must be able to hear clearly, with or without assistance. This position may require lifting |
| 25 plus pounds. |
|
|
|
|
|
|
