Tech Assistant

Provides assistance to technologists and radiologists. Runs the darkroom and develops x-ray film. May also assist with filing or front desk operations.

Shift:Monday - Friday 8am-4:30pm

Duties & Responsibilities:

• Greets patients with courtesy and respect; introduces self; describes procedures; puts patients at ease.
• Administers oral contrast to patients and provides instructions as needed under direction of technologist.
• Practices universal medical precautions.
• Keeps patient information confidential.
• Must appear friendly to all customers and patients at all times.
• Responds to requests and questions efficiently, effectively and in a positive fashion.
• Handles upset or irate individuals professionally and courteously.
• Portrays self-control when under stress; remains professional in all situations.
• Ensures trust by presenting a neat and professional image; personally, in the waiting area and diagnostic room.
• Remains aware of appointment delays and changes to schedules.
• Processes film by placing on film tray of automatic processor.
• Refills/loads empty cassettes with correct film size and type.
• Maintains necessary light-tightness in darkroom at all times.
• Keeps film level stocked in film bin.
• ID's film with pertinent patient information accurately.
• Maintains cleanliness of darkroom.
• Duplicates film as requested.
• Reports any processor or related component malfunctions.
• Checks level of chemicals and maintain proper levels.
• Assists QC coordinator with densitometry and sensitometry daily.
• Participates in QC program as directed by team leader.
• Adheres to all OSHA regulations and universal precautions.
• Accurately and correctly hangs all satellite films on the light board.
• Organizes all satellite films and coordinates the necessary paperwork for the radiologist.
• Ensures that all necessary comparison films are hung and we have the appropriate reports.
• Compiles processed films, film packet, patient control documents, contrast media release form and any other related documents.
• Delivers complete study along with accurate and complete paperwork to reading room for interpretation.
• Hangs and removes studies on view boxes as needed.
• Organizes and prioritizes paperwork flow.
• Serves as courier (when needed) to deliver and/or retrieve reports, films or supplies.

To Patient Services Rep

• Greets patients and provides completed paperwork as needed
• Collects encounter forms, co-payments, insurance information as needed
• Answers phones and schedules patients for exams when necessary
• Assists in handling of imaging reports

To Technologists

• Brings patients back to dressing booths and provides proper gowning directions
• Assists in lifting and transferring physically challenged patients to and from exam tables
• Completes portion of the paperwork process for technologist when necessary

To the Radiologists

• Loads and unloads motorized film viewer
• Removes film jackets and related paperwork from reading room
• Phones or faxes stat reading when requested
• Proofreads patient reports as necessary
• Delivers report to referring physician when applicable

Requirements (Knowledge, Skills & Abilities):

• Must possess excellent interpersonal skills
• Must be very detail oriented.
• Must be able to assist in lifting patients onto table.

Education & Experience Requirements:

The above knowledge, skills and abilities may be demonstrated by a high school diploma or equivalent.

Quality Standards

• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
• Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
• Follows OSHA regulations, RadNet and site protocols, policies and procedures.
• Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
• Promotes good public relations on the phone and in person.
• Adapts and is willing to learn new tasks, methods, and systems.
• Reports to work regularly as scheduled; consistently punctual with respect to working hours and lunch schedules, and maintains satisfactory personal attendance in accordance with RadNet guidelines.
• Completes job responsibilities in a quality and timely manner.