What are the responsibilities and job description for the Order Fulfillment Resolution Associate position at Radwell International, LLC.?
JOB SUMMARY
Monday-Friday 10am-6:30pm
This position is responsible for trouble shooting problem orders, locating missing inventory and notifying sales of any issues. This role is also responsible for backfilling SDR position and clearing all daily “must ship” reports
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Resolve all issues involving inventory discrepancies.
- Follow problem orders through to completion.
- Manage and close all picks for Radwell location to location transfers.
- Have the training to close all RTS and NRTS orders.
- Assist Warehouse Operations Supervisor with tasks as assigned.
- May be modified from time to time. Other duties may be assigned.
QUALIFICATIONS
- Detail oriented
- Computer literate
- Some technical competency
KNOWLEDGE & SKILLS REQUIRED
- Computer proficiency
- Ability to multi-task
- Ability to work at fast pace
- Attention to detail
- Problem solving abilities
- Good communication skills
- Good communication skills
PHYSICAL DEMANDS
- Occasional sitting, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling.
- Frequent walking.
- Frequent standing and repetitive hand motion.
- Lifting requirements include repeated lifting of up to 10 pounds, frequent lifting of up to 35 pounds, and occasional lifting up to 100 pounds.
EDUCATION & EXPERIENCE
- High School Diploma or equivalent required